HP USB-C G5 Essential Dock (72C71AA) | Like New
SKU: 72C71AA-LN
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Overview of HP USB-C G5 Essential Dock (72C71AA) | Like New
The HP USB-C G5 Essential Dock (72C71AA) for your USB-C 3.2 Gen 1 compatible laptop. This compact hub, measuring only 4.8 x 4.8 inches, expands your laptop with two USB-A 3.2 Gen 1 connections and one USB-C connector that supports 5 Gb/s flash drives and other accessories. It also includes two DisplayPort 1.4 outputs and one HDMI 2.0 input, allowing you to increase your viewing space for more effective multitasking by connecting up to three monitors to your DisplayPort in Alt Mode-compatible USB-C connector. Other features include an inbuilt RJ45 Ethernet connector for wired network connectivity and the ability to automatically download manageability features like as firmware upgrades, PXE boot, and LAN/WAN switching. With compatible computers, the dock can provide up to 65W of power.
Key Features of HP USB-C G5 Essential Dock
Seamless Productivity
Easily go the extra mile with just one USB-C® cable. This vital dock fuels and supports 4 USB-A ports for all of your devices, up to 3 high-resolution displays and a robust Ethernet connection—all while giving 65W of power to your laptop.
More Ports, Less Constraints
This crucial dock is built to function with anything you're working on[1]. It works with most USB-C® or Thunderbolt™ equipped PCs, and its different connections let you to connect all of your accessories.
Stay up to date
Keep your docking fleet's connected firmware up to date to keep your staff informed.
Essential Manageability
Ensure that your workforce has the IT assistance they require to be productive by providing important manageability features. Manage your docking fleet with PXE boot, MAC address pass-through, Wake on LAN, and LAN/WLAN switching.
Specifications
Specifications for HP USB-C G5 Essential Dock (72C71AA) | Like New
| Manufacturer | HP |
| Manufacturer Part Number | 72C71AA |
| Product Name | HP USB-C G5 Essential Dock |
| Product Type | Docking Station |
| External Ports Location 01 | Front |
| External Ports 01 | 1 SuperSpeed USB Type-C®? 5Gbps signaling rate (up to 15 W USB Power Delivery) |
| External Ports Location 02 | Side |
| External Ports 02 | 2 SuperSpeed USB Type-A 5Gbps signaling rate (charging); 1 combo audio jack |
| External Ports Location 04 | Rear |
| External Ports 04 | 2 DisplayPort™ 1.4; 1 HDMI 2.0; 1 RJ-45; 2 SuperSpeed USB Type-A 5Gbps signaling rate (charging) |
| Power supply | 120 W power adapter[6] |
| Connection Type | 1 front USB Type-C® cable to connect to host system (up to 65 W USB Power Delivery) |
| Manageability features | PXE Boot; Wake on LAN (WoL); MAC Address Pass Through (MAPT); LAN/WLAN switching; Connected firmware update[2,3,4,5] |
| Cable length | 3.2 ft |
| Color | Black |
| Power to Host | Up to 65 W via USB Type-C®? (both HP and non-HP host devices)[1] |
| Power Delivery (PD) Profiles | 12V/5A; 5V/3A; 9V/3A; 15V/4.33A/20V/3.25A |
| Display Support | [8] |
| Power Button Type | Mechanical power button with LED indicator to power or wake host system |
| Compatibility | Tested and supported on select commercial HP notebooks. For HP notebook compatibility please visit: https://pcb.inc.hp.com/webapp/#!/us-en and search by notebook; Tested and supported on the following 3rd party notebooks: Apple MacBook Air Retina 2020, Google Pixelbook Go, Google Pixlebook Go 2, Apple MacBook Pro M1 2020, MacBook Air M1 2020, and Dell Latitude 7420. |
| Compatible operating systems | Windows 11 21H2; Windows 11 22H2; Windows 10 21H2; Windows 10 22H2; ChromeOS™ v103 and later; macOS Monterey 12.4 and later; macOS Big Sur 11.6 |
| Minimum system requirements | USB Type-C (USB Power Delivery, Alt Mode DisplayPort™) |
| Dimensions (W X D X H) | 4.80 x 4.80 x 1.77 in |
| Weight | 1.49 lb |
| What's in the box | HP USB-C G5 Essential Dock; 120 W Power adapter; AC power cord; Quick Setup Poster; Warranty card |
User Guides
Frequently Asked Questions
HP USB-C G5 Essential Dock (72C71AA)
What devices are compatible with the HP USB-C G5 Essential Dock? It works with most USB-C and Thunderbolt-enabled laptops from HP, Dell, Lenovo, and other companies.
Does the HP USB-C G5 Dock support dual monitors? Yes, it can support two external screens via DisplayPort and HDMI, depending on your laptop's USB-C capabilities.
What ports are available on the HP USB-C G5 Essential Dock? It has one HDMI 2.0, two DisplayPort 1.2, four USB-A 3.2 Gen 1 data ports, one USB-C with power pass-through, one RJ-45 Ethernet connector, and one combination audio jack.
What is the maximum resolution and refresh rate supported for external displays? The dock can support up to 4K at 60Hz for a single display and dual 1080p at 60Hz when using two external monitors.
Can I use this dock with a MacBook? It may work with MacBooks, but full functionality is best suited for Windows-based HP computers. Charging and display support may vary.
Does the dock support Power Delivery (PD) for charging laptops? Yes, it supports up to 65W of power flow over USB-C, although some powerful laptops may require additional charging.
Can I charge other devices using the USB ports? Yes, both the USB-A and USB-C ports can charge mobile devices, but rapid charging is only possible via the USB-C power pass-through port.
Do I need to install drivers for the HP USB-C G5 Essential Dock? No, it is plug-and-play for the majority of devices, although the most recent HP firmware and drivers are suggested for maximum performance.
Is the HP USB-C G5 Dock compatible with Thunderbolt laptops? Yes, it supports Thunderbolt-enabled computers, however it does not provide Thunderbolt-specific speeds.
Does the dock support Wake-on-LAN (WoL)? Yes, it supports remote IT administration features such as Wake-on-LAN, PXE Boot, and MAC Address Pass-Through.
What is the Ethernet speed of the dock’s RJ-45 port? It provides Gigabit Ethernet (10/100/1000 Mbps) connectivity.
Can I connect multiple USB-C devices to this dock? Yes, but only one USB-C connector is usable for data transfer, while the other allows power pass-through.
Does the dock work with USB-A laptops? No, this dock requires a USB-C port with DisplayPort Alt Mode to function properly.
Is the HP USB-C G5 Dock portable? Yes, it is tiny and lightweight, making it great for usage at home or in the office.
Can I use this dock for gaming or high-performance applications? It is intended for productivity and office use, not gaming, because it does not support high refresh rates for gaming displays.
What operating systems are supported by the dock? It is compatible with Windows 10, Windows 11, and Chrome OS, with limited capability on macOS and Linux.
How do I update the firmware for the HP USB-C G5 Dock? Firmware updates are available for download on HP's official website under the dock's support page.
Can I use an external power adapter with this dock? No, the dock gets its power from the included HP Smart AC adapter (120W).
What should I do if my external monitors are not detected? Check that your laptop supports DisplayPort Alt Mode via USB-C, double-check your cable connections, and update your graphics drivers.
Can I use the HP USB-C G5 Dock with a USB-C hub or adapter? It is not recommended to use it in conjunction with other hubs or adapters, since this may compromise performance and power supply.