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EPOS IMPACT 860 ANC Wired Headset (1001174) | New

EPOS IMPACT 860 ANC Wired Headset (1001174) | New

SKU: 1001174-N
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Overview

Overview of EPOS IMPACT 860 ANC Wired Headset (1001174) | New

The EPOS IMPACT 860 ANC Wired Headset (1001174) is a premium, double‑sided USB‑C headset intended for professionals working in the “new open office,” where continual background noise and multitasking are the norm. Super wideband audio, EPOS BrainAdapt acoustic tuning, and EPOS AI–powered beamforming microphones work together to keep voices natural and comprehensible on both ends of the connection. Hybrid adaptive ANC and plush, on‑ear cushions help the brain stay focused, decreasing listening fatigue in open-plan situations. With intuitive on‑ear controls, smart boom‑arm mute, a 360° busy‑light, and all‑day wearing comfort in a lightweight 159 g design, the IMPACT 860 ANC is tuned for high‑quality UC calls on PCs and laptops via USB‑C (with USB‑A adapter in many bundles), making it ideal for contact centers, hybrid workers and enterprise deployments.


Key Features of EPOS IMPACT 860 ANC Wired Headset


Double‑sided, on‑ear wired USB‑C headset (binaural) optimized for office/call‑center use and UC platforms.

EPOS BrainAdapt and EPOS AI beamforming mic array (4 digital MEMS mics) for industry‑leading voice pickup and clear speech in noisy environments.

Hybrid adaptive ANC with closed‑back, circumaural acoustic design to reduce background noise and distractions.

Super wideband audio (20 Hz – 20 kHz speaker response) for natural, detailed sound in calls and multimedia.

Integrated 360° busy‑light to signal availability and reduce unwanted interruptions.

On‑ear control unit with buttons for call answer/end, volume up/down, mic mute and ANC on/off; smart boom‑arm lift‑to‑mute.

USB‑C wired connectivity with included USB‑C to USB‑A adapter in many packages; plug‑and‑play for major UC/softphone clients.

Lightweight 159 g chassis with padded headband and memory‑foam leatherette earpads for all‑day comfort.

Built‑in EPOS ActiveGard audio protection and EU Noise at Work limiter to help prevent acoustic shock and listening fatigue.


Benefits of EPOS IMPACT 860 ANC Wired Headset


🗹 Be clearly heard in any open office that advanced beamforming microphones and EPOS AI isolate your voice from chatter, improving call quality and customer satisfaction.

🗹 Stay focused for longer that Hybrid ANC, passive isolation and BrainAdapt tuning reduce cognitive load, making it easier to concentrate in busy environments.

🗹 All‑day comfort for heavy callers that lightweight build, soft cushions and padded headband are designed for long shifts in contact centers or remote work setups.

🗹 Fewer interruptions, smoother workflow that 360° busy‑light and intuitive on‑ear controls keep you in control of your availability and audio without reaching for your mouse.

🗹 Enterprise‑ready reliability that wired USB connectivity, UC optimization and built‑in hearing protection make this a robust choice for large deployments and hybrid teams.

Specifications

Specifications for EPOS IMPACT 860 ANC Wired Headset (1001174) | New

ManufacturerEPOS
Manufacturer Part Number1001174
Product NameEPOS IMPACT 860 ANC Wired Headset
Product TypeWired Headset
Width
8.3 in
Depth
2.9 in
Height
7.4 in
Weight
5.61 oz
Earpad Material
Leatherette memory foam
Recommended Use
Computer, portable electronics
Features
EPOS ActiveGard, on-head detection, busy light LED indicator
Headphones Form Factor
On-ear binaural
Headphones Cup Type
Closed
Headphones Technology
Dynamic
Connectivity Technology
Wired
Sound Effects
EPOS AI, EPOS Voice
Active Noise Canceling
Yes
Active Noise Canceling Technology
Adaptive Hybrid ANC
Frequency Response
20 - 20000 Hz
Features
EPOS BrainAdapt Technology, super wideband (SWB)
Microphone Type
Boom
Microphone Operation Mode
MEMS-directional
Microphones Included
4
Frequency Response
100 - 16000 Hz
Noise Canceling
Yes
Noise Canceling Technology
EPOS AI
Controls
Accept/end call, ANC on/off, microphone on/mute, volume
Cable Length
6 ft
Included Accessories
Carrying pouch, USB-C to USB-A adapter
Cable Details
USB-C cable - 6 ft
Software Certification
Google Meet Certified
Min Operating Temperature
32 °F
Max Operating Temperature
104 °F

User Guides

Frequently Asked Questions

EPOS IMPACT 860 ANC Wired Headset (1001174)
Frequently Asked Questions (FAQ's)



Does the EPOS IMPACT 860 ANC require any special software to work?
  • No — the headset uses a standard wired audio connection and operates on plug-and-play compatibility, so it functions without extra drivers or software on most devices.
  • Can I use this headset for both voice calls and music listening?
  • Absolutely. Its high-fidelity audio drivers and full-range sound profile make it suitable for professional calls, video conferencing, and casual media listening alike.
  • How effective is the Noise Cancellation on the IMPACT 860 ANC?
  • The ANC is strong enough to significantly reduce ambient office noise — such as chatter, air‑conditioning hum or keyboard typing — making your environment more conducive to voice clarity and focus.
  • Is the microphone good enough for professional VOIP calls?
  • Yes. The built-in mic is optimized for voice clarity and includes noise-filtering to minimize background interference, ensuring your speech sounds clean and professional to recipients.
  • What kind of devices is it compatible with?
  • It works with any device that supports standard wired audio connections (3.5 mm jack or equivalent), including laptops, desktop computers, select desk phones and other communication devices.
  • Is the headset comfortable for long working hours?
  • Yes. With soft over-ear cushions, an adjustable padded headband and lightweight build, it’s designed for comfort — even during lengthy calls or extended periods of wearing.
  • Can I move around while using it, or do I need to stay close to my computer or desk phone?
  • Because it’s a wired headset, mobility is limited by the cable length. It’s best suited for stationary use at a desk or fixed workstation.
  • Does the wired connection affect call latency or quality compared to wireless?
  • In fact, wired connections typically offer lower latency and more consistent audio quality compared to many wireless alternatives — which is a key advantage for professional voice communication.
  • Are replacement ear cushions available?
  • Yes — given the professional-grade build, replacement parts such as ear cushions are generally available through EPOS or authorized resellers if needed.
  • Can this headset be used in a call center or multi-user environment?
  • Definitely. Its durability, comfort, and reliable audio make it well-suited for heavy daily use — common in call center or shared office settings.
  • Does the headset produce stereo audio or mono?
  • The IMPACT 860 ANC delivers stereo audio — providing full-range sound suitable for multimedia and listening.
  • Is the headphone output volume sufficient for quiet and loud environments?
  • Yes — the drivers and build provide a good dynamic range suitable for both low-volume calls in quiet spaces and louder playback when needed.
  • How durable is the headset — will it hold up under daily heavy use?
  • The robust construction and quality materials ensure long-term durability, making it a reliable choice for everyday use over extended periods.
  • Does the headset support inline volume or mute controls?
  • Many wired headsets from EPOS include inline controls; confirm the package contents for ANC 860 version — this headset prioritizes core audio performance and comfort.
  • Is this headset suitable for travel or remote work?
  • While wired headsets are less portable than wireless models, its comfort and sound isolation can make it useful for remote workstations — if mobility is not a key requirement.
  • Can it connect directly to a smartphone or tablet?
  • If your device has a compatible wired audio jack (or adapter), then yes — it can be connected directly for calls or media playback.
  • Does ANC draw additional power or require charging?
  • No — the wired ANC headset does not need charging; it draws power directly through the wired connection when in use.
  • Will the ANC interfere with audio quality or cause hiss?
  • No — in the IMPACT 860 ANC design, noise cancellation is implemented to preserve audio fidelity; users generally notice clean, natural sound without noticeable hiss or distortion.
  • Is the headset adjustable for different head sizes?
  • Yes. The adjustable headband accommodates a wide range of head sizes comfortably and securely, ensuring a good fit for different users.
  • Is this headset good for both team calls and solo concentration work?
  • Yes — with its clear voice pickup for calls and strong ANC for focus, it works equally well for collaborative meetings and private concentration tasks.
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