EPOS IMPACT 860 ANC Wired Headset (1001174) | New
SKU: 1001174-N
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Overview of EPOS IMPACT 860 ANC Wired Headset (1001174) | New
The EPOS IMPACT 860 ANC Wired Headset (1001174) is a premium, double‑sided USB‑C headset intended for professionals working in the “new open office,” where continual background noise and multitasking are the norm. Super wideband audio, EPOS BrainAdapt acoustic tuning, and EPOS AI–powered beamforming microphones work together to keep voices natural and comprehensible on both ends of the connection. Hybrid adaptive ANC and plush, on‑ear cushions help the brain stay focused, decreasing listening fatigue in open-plan situations. With intuitive on‑ear controls, smart boom‑arm mute, a 360° busy‑light, and all‑day wearing comfort in a lightweight 159 g design, the IMPACT 860 ANC is tuned for high‑quality UC calls on PCs and laptops via USB‑C (with USB‑A adapter in many bundles), making it ideal for contact centers, hybrid workers and enterprise deployments.
Key Features of EPOS IMPACT 860 ANC Wired Headset
• Double‑sided, on‑ear wired USB‑C headset (binaural) optimized for office/call‑center use and UC platforms.
• EPOS BrainAdapt and EPOS AI beamforming mic array (4 digital MEMS mics) for industry‑leading voice pickup and clear speech in noisy environments.
• Hybrid adaptive ANC with closed‑back, circumaural acoustic design to reduce background noise and distractions.
• Super wideband audio (20 Hz – 20 kHz speaker response) for natural, detailed sound in calls and multimedia.
• Integrated 360° busy‑light to signal availability and reduce unwanted interruptions.
• On‑ear control unit with buttons for call answer/end, volume up/down, mic mute and ANC on/off; smart boom‑arm lift‑to‑mute.
• USB‑C wired connectivity with included USB‑C to USB‑A adapter in many packages; plug‑and‑play for major UC/softphone clients.
• Lightweight 159 g chassis with padded headband and memory‑foam leatherette earpads for all‑day comfort.
• Built‑in EPOS ActiveGard audio protection and EU Noise at Work limiter to help prevent acoustic shock and listening fatigue.
Benefits of EPOS IMPACT 860 ANC Wired Headset
🗹 Be clearly heard in any open office that advanced beamforming microphones and EPOS AI isolate your voice from chatter, improving call quality and customer satisfaction.
🗹 Stay focused for longer that Hybrid ANC, passive isolation and BrainAdapt tuning reduce cognitive load, making it easier to concentrate in busy environments.
🗹 All‑day comfort for heavy callers that lightweight build, soft cushions and padded headband are designed for long shifts in contact centers or remote work setups.
🗹 Fewer interruptions, smoother workflow that 360° busy‑light and intuitive on‑ear controls keep you in control of your availability and audio without reaching for your mouse.
🗹 Enterprise‑ready reliability that wired USB connectivity, UC optimization and built‑in hearing protection make this a robust choice for large deployments and hybrid teams.
Specifications
Specifications for EPOS IMPACT 860 ANC Wired Headset (1001174) | New
| Manufacturer | EPOS |
| Manufacturer Part Number | 1001174 |
| Product Name | EPOS IMPACT 860 ANC Wired Headset |
| Product Type | Wired Headset |
Width | 8.3 in |
Depth | 2.9 in |
Height | 7.4 in |
Weight | 5.61 oz |
Earpad Material | Leatherette memory foam |
Recommended Use | Computer, portable electronics |
Features | EPOS ActiveGard, on-head detection, busy light LED indicator |
Headphones Form Factor | On-ear binaural |
Headphones Cup Type | Closed |
Headphones Technology | Dynamic |
Connectivity Technology | Wired |
Sound Effects | EPOS AI, EPOS Voice |
Active Noise Canceling | Yes |
Active Noise Canceling Technology | Adaptive Hybrid ANC |
Frequency Response | 20 - 20000 Hz |
Features | EPOS BrainAdapt Technology, super wideband (SWB) |
Microphone Type | Boom |
Microphone Operation Mode | MEMS-directional |
Microphones Included | 4 |
Frequency Response | 100 - 16000 Hz |
Noise Canceling | Yes |
Noise Canceling Technology | EPOS AI |
Controls | Accept/end call, ANC on/off, microphone on/mute, volume |
Cable Length | 6 ft |
Included Accessories | Carrying pouch, USB-C to USB-A adapter |
Cable Details | USB-C cable - 6 ft |
Software Certification | Google Meet Certified |
Min Operating Temperature | 32 °F |
Max Operating Temperature | 104 °F |
User Guides
Frequently Asked Questions
EPOS IMPACT 860 ANC Wired Headset
Frequently Asked Questions (FAQ's)
Does the EPOS IMPACT 860 ANC require any special software to work?
No — the headset uses a standard wired audio connection and operates on plug-and-play compatibility, so it functions without extra drivers or software on most devices.
Can I use this headset for both voice calls and music listening?
Absolutely. Its high-fidelity audio drivers and full-range sound profile make it suitable for professional calls, video conferencing, and casual media listening alike.
How effective is the Noise Cancellation on the IMPACT 860 ANC?
The ANC significantly reduces ambient office noise such as chatter, air-conditioning hum, and keyboard typing, helping improve focus and voice clarity.
Is the microphone good enough for professional VOIP calls?
Yes. The built-in microphone is optimized for voice clarity and includes noise-filtering technology to minimize background interference.
What kind of devices is it compatible with?
It works with devices that support standard wired audio connections (3.5mm jack or equivalent), including laptops, desktops, select desk phones, and communication devices.
Is the headset comfortable for long working hours?
Yes. Soft over-ear cushions, an adjustable padded headband, and a lightweight design provide comfort during extended use.
Can I move around while using it?
Because it is a wired headset, mobility is limited by the cable length and is best suited for stationary desk use.
Does the wired connection affect call latency or quality?
Wired connections typically provide lower latency and more consistent audio quality compared to wireless alternatives.
Are replacement ear cushions available?
Yes, replacement ear cushions and parts are generally available through EPOS or authorized resellers.
Can this headset be used in a call center environment?
Yes, its durability, comfort, and reliable audio performance make it well-suited for daily use in call centers and shared office environments.
Does the headset produce stereo or mono audio?
The IMPACT 860 ANC delivers stereo audio for full-range sound reproduction.
Is the headphone output volume sufficient?
Yes, it provides a strong dynamic range suitable for both quiet and louder environments.
How durable is the headset?
Its robust construction and high-quality materials are designed to withstand heavy daily professional use.
Does the headset support inline volume or mute controls?
Many EPOS wired headsets include inline controls; confirm specific package details for the IMPACT 860 ANC version.
Is this headset suitable for travel or remote work?
While wired headsets are less portable than wireless models, its comfort and sound isolation make it suitable for remote workstations.
Can it connect directly to a smartphone or tablet?
Yes, if your device has a compatible wired audio jack or adapter.
Does ANC require charging?
No, the wired ANC headset does not require charging and draws power through the wired connection.
Will ANC affect audio quality?
No, the noise cancellation is designed to preserve audio fidelity without noticeable hiss or distortion.
Is the headset adjustable for different head sizes?
Yes, the adjustable headband accommodates a wide range of head sizes comfortably.
Is this headset good for both team calls and focused work?
Yes, it offers clear voice pickup for meetings and strong noise cancellation for concentration tasks.