How do I answer a call on the Cisco HANDSET-16000?
Press the Speaker button, lift the phone, or press the Headset button if you're wearing a headset.How do I end a call?
Press the Headset or EndCall button if you're wearing a headset, or hang up the phone.How do I redial the last number called?
Hit the Redial button when the handset is up, or hit the Redial button if the speakerphone is in use. How do I place a call?
Dial the number by lifting the handset, pressing the line button, or pressing the Speaker button.How do I put a call on hold?
To put an ongoing call on hold, hit the Hold button; to resume the call, press Hold once more.How do I transfer a call?
Hit the Transfer (Trnsfer) soft key while on the phone, dial the number you want to transfer to, and then hit Trnsfer once more when the other person answers. How do I place a conference call?
To start a new line and hold the first party during a call, press the softer key and then Confrn. Then, dial the second party and press Confrn once more to join all parties.How do I forward all calls to another number?
Press the CFwdAll soft key, enter the forwarding number, and to cancel, press CFwdAll again.How do I mute and unmute a call?
Toggle mute on or off by pressing the Mute button; mute is also disengaged by lifting the handset.How do I adjust the volume?
To adjust the volume of the speaker, ringer, or handset, use the phone's volume buttons.How do I access voicemail?
Press the Message button to dial the local voicemail system.What do I do if the phone is not registering with Cisco CallManager?
Verify network connectivity, make sure the phone firmware is up to date, check the DHCP and TFTP server settings, and, if necessary, reset to factory defaults.How do I reset the phone to factory defaults?
To reset, turn off the power, hold down the # key while re-plugging it until the indicator lights flash, and then type 123456789*0#.Why is the Msg softkey unavailable when sending a message?
The status that the contact has chosen prevents incoming messages.Why can't I dial a contact from my list?
Incoming calls are not permitted due to the contact's status.How do I unlock the phone to access network or settings configuration?
After unlocking the phone by pressing #, select Settings > Network Configuration.How do I pick up a call ringing on another extension?
To selectively answer calls on different extensions or pickup groups, use the PickUp or GPickUp soft keys.What should I do if the phone screen is frozen or not functioning?
Check the Ethernet and power connections, remove and re-plug the phone, and, if required, do a factory or administrator reset.How do I add or update speed dials?
Navigate to the Cisco CallManager User page, choose the device, then use the interface to add or modify speed dials.Is the Cisco HANDSET-16000 compatible with all Cisco IP phones?
No, it is made especially for the Cisco IP phones in the 7900 and 7XXX Series.