What does “Multiplatform Firmware” mean for the Cisco 7841?
It means the phone is compatible with third-party call control platforms like BroadSoft, Asterisk, and Metaswitch, not Cisco Unified Communications Manager (CUCM). Is this phone compatible with Cisco CUCM?
No, the multiplatform version is not compatible with Cisco CUCM. You’ll need the enterprise firmware version instead. Does the CP-7841-ATT-NA-K9 support Power over Ethernet (PoE)?
Yes, it supports 802.3af PoE, allowing power through Ethernet without a separate adapter. Can this phone be powered with an AC adapter?
Yes, an optional Cisco power adapter (sold separately) can be used if PoE is not available. How many lines does the Cisco 7841 support?
The Cisco 7841 supports up to 4 SIP lines. What type of display does it have?
It features a 3.5-inch grayscale backlit display with high resolution (384 x 106 pixels). Does the Cisco 7841 support headset use?
Yes, it includes a dedicated RJ-9 headset port and is compatible with most wired headsets. Is the phone wall-mountable?
Yes, with an optional wall-mount kit (sold separately). Does it have a speakerphone?
Yes, it includes a full-duplex speakerphone for hands-free calling. What type of Ethernet ports does the phone include?
The 7841 includes two 10/100/1000 Gigabit Ethernet ports (one for LAN, one for a PC). Can the Cisco 7841 be used with cloud-based VoIP services?
Yes, the multiplatform firmware supports cloud-based SIP services (check with your provider for compatibility). Does the phone support secure voice communication?
Yes, it supports TLS and SRTP for encrypted signaling and media. Is there a web interface for configuration?
Yes, the phone includes a web-based GUI for management and settings. Can I use the Cisco 7841 without a PBX system?
No, it must be registered to a SIP server or compatible VoIP service provider. Is firmware upgradeable?
Yes, firmware can be updated via TFTP or web interface, depending on your setup. What codecs are supported by the Cisco 7841?
It supports G.711a/u, G.722, G.729a, and other standard voice codecs. Does the 7841 support call forwarding and hold?
Yes, it supports standard SIP features like call forwarding, hold, transfer, and conferencing. Can I connect a USB device to this phone?
No, the Cisco 7841 does not have a USB port. How do I reset the Cisco 7841 to factory settings?
You can reset it via the phone's settings menu or web interface under "Admin Settings. What’s included in the box?
The phone typically ships with the handset, phone base, Ethernet cable, and documentation. AC adapter and wall-mount kit are optional.