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Cisco 7841 IP Phone with Multiplatform Firmware (CP-7841-3PCC-K9) | Refresh

Cisco 7841 IP Phone with Multiplatform Firmware (CP-7841-3PCC-K9) | Refresh

SKU: CP-7841-3PCC-K9-RF
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Overview

Overview of Cisco 7841 IP Phone with Multiplatform Firmware (CP-7841-3PCC-K9) | Refresh

The Cisco 7841 IP Phone with Multiplatform Firmware (CP-7841-3PCC-K9) is a powerful corporate VoIP phone designed for the hectic work situations of today. This four-line IP phone is a great option for companies using cloud-based or hosted VoIP solutions since it uses open SIP and multiplatform compatibility to deliver professional-grade voice clarity and robust security. Its sleek, ergonomic design fits flawlessly on any contemporary workstation and its high-resolution 3.5" illuminated grayscale display guarantees smooth navigation and lessens user fatigue.

With its dual Gigabit Ethernet ports and compatibility for Power over Ethernet (PoE), the 7841 optimizes network performance and simplifies installation for demanding office workloads. The device's noise isolation features, dedicated headset port with electronic hookswitch (EHS) support and wideband audio guarantee that every conversation is safe, effective and clear. By enabling connection with leading UCaaS providers, the multiplatform firmware gives companies the freedom to grow and work together in a variety of IT settings.


Key Features of Cisco 7841 IP Phone with Multiplatform Firmware


Four Programmable Line/Feature Keys simplifies multi-call handling, speed dialing and advanced telephony functions.

3.5” Backlit Grayscale Display with 396x162 pixels for crisp call info, directories and intuitive navigation, day or night.

Wideband Audio and Noise Isolation delivers superior voice clarity on handset, speaker or compatible headsets—ensuring communication remains professional and distraction-free.

Dual Gigabit Ethernet Ports with PoE enables efficient, high-speed connectivity and easy deployment, with a PC pass-through port for added flexibility.

Headset Port with EHS Support with RJ9 interface for plug-and-play connectivity with professional headsets.

Comprehensive Security Suite with media and signaling encryption (SRTP, TLS), device authentication, encrypted config files and 802.1X authentication for enterprise-level protection.

Flexible SIP and Multiplatform Compatibility that integrates seamlessly with leading third-party platforms (Broadsoft, Asterisk, Microsoft and more) for maximum deployment flexibility.

Customizable User Experience with programmable soft keys, call waiting, call transfer, conference, do not disturb, directory, speed dial, hold and much more.

Wall-Mountable and Ergonomic Design that saves desk space with flexible installation options and a built-in dual-position footstand.


Benefits of Cisco 7841 IP Phone with Multiplatform Firmware


🗹 Four-line capacity, intuitive interface and programmable keys streamline daily workflows for busy professionals and teams.

🗹 Wideband audio and professional-grade noise isolation ensure every call is clear—even in bustling work environments.

🗹 Open SIP and multiplatform firmware mean quick integration with leading cloud UC systems and room for business growth without hardware changes.

🗹 PoE support and dual Gigabit switching minimize cabling and optimize network usage, while easy provisioning reduces IT overhead.

🗹 Advanced encryption, device authentication, and secure management protect business communications and sensitive data.

🗹 Compatible with headsets, call recording solutions, and remote management tools, adapting to diverse organizational needs.

🗹 Backlit display, ergonomic navigation, and comprehensive feature set mean minimal training and maximum comfort for end-users.

🗹 Ideal for everything from small business offices to enterprise deployments, supporting diverse work styles and growing teams.

Specifications

Specifications for Cisco 7841 IP Phone with Multiplatform Firmware (CP-7841-3PCC-K9) | Refresh

ManufacturerCisco
Manufacturer Part NumberCP-7841-3PCC-K9-RF
Product NameCisco 7841 IP Phone with Multiplatform Firmware
Product TypeVoIP Phone
Compatible Platforms
Cisco Business Edition 6000
Body Material
PC/ABS
Call Services
Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability
Dialer Type
Keypad
Dialer Location
Base
Conference Call Capability
Yes
Speakerphone
Yes (digital duplex)
Menu Operation
Yes
Programmable Buttons Qty
4
Indicators
Voice message waiting indicator, speakerphone indicator, headset
Firmware Upgradable
Yes
Additional Functions
Call timer
Additional Features
Music on hold
Main Features
Multiple VoIP protocol support, integrated Ethernet switch
VoIP
Yes
VoIP Protocols
SIP
Voice Codecs
G.722, G.729a, G.729ab, G.711u, G.711a, iLBC, G.729b
Lines Supported
4 lines
Quality of Service
IEEE 802.1Q (VLAN), IEEE 802.1p
IP Address Assignment
DHCP, static
Security
IEEE 802.1X
Power Over Ethernet (PoE) Support
Yes
Network Protocols
Cisco Discovery Protocol (CDP), SRTP
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software
Cisco Unified Communications Manager 8.5.1 or later
Network Features
Lightweight Directory Access Protocol (LDAP)
Type
LCD display - monochrome
Display Location
Base
Diagonal Size
3.5"
Display Resolution
396 x 162 pixels
Backlit
Yes
Display Languages
Danish, Hebrew, Hungarian, Czech, Croatian, Slovenian, Thai, Slovak, Brazilian Portuguese, English, German, French, Italian, Norwegian, Portuguese, Polish, Finnish, Swedish, Russian, Spanish, Dutch, Greek, Turkish, Arabic, Bulgarian, Latvian, Lithuanian, Estonian, Serbian, Romanian, Catalan, Japanese, Chinese, Korean
Connections
Headset jack
Placing / Mounting
Wall-mountable, table-top
TAA Compliant
Yes
Compliant Standards
CISPR 22 Class B, CISPR 24, EN 61000-3-2, EN 61000-3-3, EN55024, EN55022 Class B, ICES-003 Class B, AS/ACIF S004, FCC Part 68, EMC, CS-03, UL 60950-1 Second Edition, EN 60601-1-2, FCC CFR47 Part 15 B, GB 4943, AS/NZS 60950, CSA C22.2 No. 60950-1 Second Edition, EN 60950-1 Second Edition, IEC 60950-1 Second Edition, VCCI Class B, KN24, KCC KN22 Class B, AS/ACIF S040
Width
8.1 in
Depth
1.1 in
Height
8.1 in
Weight
30.6 oz
Service & Support
Limited warranty - replacement - 1 year

User Guides

Frequently Asked Questions

Cisco 7841 IP Phone with Multiplatform Firmware (CP-7841-3PCC-K9)
Frequently Asked Questions (FAQ's)



What VoIP protocols does the Cisco 7841 support?
  • The Cisco 7841 supports VoIP communication using SIP (Session Initiation Protocol).
  • What is multiplatform firmware in the Cisco 7841?
  • Multiplatform firmware enables the phone to work with a variety of third-party call control systems, including BroadSoft, Asterisk, and Metaswitch.
  • How many lines does the Cisco 7841 support?
  • The Cisco 7841 can connect up to four lines.
  • Does the Cisco 7841 support Power over Ethernet (PoE)?
  • Yes, the Cisco 7841 supports PoE, which eliminates the need for a separate power adapter when connected to a PoE-capable network.
  • What kind of audio quality does the Cisco 7841 offer?
  • The Cisco 7841 supports HD voice, providing high-quality, crystal-clear audio during calls.
  • Is the Cisco 7841 compatible with Gigabit Ethernet?
  • Yes, it has dual Gigabit Ethernet ports for fast network connectivity.
  • Can the Cisco 7841 be used with a headset?
  • Yes, the Cisco 7841 has a dedicated RJ-9 headset port that supports both wired and wireless headsets.
  • What kind of display does the Cisco 7841 have?
  • It features a large backlit grayscale display for quick access to call information and navigation.
  • Does the Cisco 7841 support conference calls?
  • Yes, the Cisco 7841 supports multi-party conferencing, which allows for more efficient team collaboration.
  • How do I configure the Cisco 7841 with multiplatform firmware for my VoIP service?
  • Configuration can be completed using the phone's web interface or manually through the menu by entering the SIP credentials provided by your VoIP provider.
  • Can the Cisco 7841 be wall-mounted?
  • Yes, the Cisco 7841 can be wall-mounted with the optional mounting kit.
  • What security features does the Cisco 7841 offer?
  • It includes encryption, secure boot, and certificate-based authentication to ensure secure communications.
  • How do I perform a factory reset on the Cisco 7841?
  • Press and hold the # key while turning on the phone, then follow the on-screen instructions.
  • Does the Cisco 7841 support call forwarding?
  • Yes, it includes call forwarding, transfer, and hold features.
  • What is the difference between the multiplatform and standard Cisco firmware?
  • Multiplatform firmware is intended for use with third-party VoIP systems, whereas standard Cisco firmware is intended for use with Cisco's Unified Communications Manager (CUCM).
  • What are the power options for the Cisco 7841?
  • The Cisco 7841 can be powered using PoE or an optional external power adapter (sold separately).
  • Does the Cisco 7841 support VPN?
  • No, VPN functionality is not supported by the Cisco 7841 multiplatform version.
  • How do I update the firmware on the Cisco 7841?
  • Firmware can be updated through the phone's web interface or automatically via the VoIP provider's platform, if supported.
  • Can I use the Cisco 7841 with a cloud-based VoIP provider?
  • Yes, the Cisco 7841's multiplatform firmware makes it compatible with the majority of cloud-based VoIP services.
  • Does the Cisco 7841 support Bluetooth?
  • No, the Cisco 7841 does not have Bluetooth capabilities.
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