What is the Avaya Partner 400EC Expansion Module used for?
It adds 4 CO (central office) lines and 0 station ports to an Avaya Partner ACS phone system. Which phone systems is the 400EC compatible with?
It is compatible with Avaya Partner ACS Release 1.0 and higher. Does the 400EC provide additional extensions for phones?
No, this module only adds 4 incoming line ports, not extension stations. Can I install multiple 400EC modules on the same system?
Yes, you can add multiple line modules depending on the expansion capacity of your Partner ACS processor. How is the 400EC module installed?
It snaps into the Partner ACS carrier chassis, next to the processor or other modules. Does this module require external power?
No, it draws power directly from the Partner ACS system’s internal power supply. Can it be hot-swapped or installed while the system is powered on?
No, always power down the system before installing or removing the module. What kind of telephone lines does it support?
It supports standard analog PSTN lines from your telephone service provider. Is the module plug-and-play?
Yes, once installed, the Partner ACS system automatically detects and configures the module. Can this be used in a Partner Plus or Partner II system?
No, the 400EC is only supported in Partner ACS systems, not in earlier Partner Plus or II. Does this module affect system performance or voicemail?
No, it simply adds line capacity and does not interfere with voicemail or other functions. How do I identify if my system needs a 400EC?
If all existing CO line ports are in use and more incoming lines are needed, a 400EC is required. Can I use this module with IP phones or VoIP systems?
No, the 400EC is strictly analog and not compatible with IP telephony. Is the module field-upgradable or firmware updatable?
No, it does not require firmware upgrades and has no user-serviceable software. What is the default configuration after installation?
Lines added by the 400EC are automatically assigned in order after existing lines. Can the lines be reprogrammed or customized after installation?
Yes, you can program line appearances and ringing through the ACS programming interface. Is technical support required for installation?
While it’s simple to install, professional installation is recommended to avoid damaging the system. Is this module still supported by Avaya?
The Partner ACS line is end-of-life, so support is limited to refurbished or third-party vendors. Can I use the 400EC module without a carrier?
No, the module must be installed into a 5-slot or 2-slot Partner ACS carrier chassis. Will removing the 400EC affect my current system programming?
No, removing the module will not affect existing programming, but any lines connected to it will become inactive.