Avaya JEM24 Expansion Module (700514337) | New
SKU: 700514337-N
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Overview of Avaya JEM24 Expansion Module (700514337) | New
The Avaya JEM24 Expansion Module (700514337) is a 24-button add-on for Avaya J169 and J179 IP phones that gives busy users access to more features, rapid dials and line appearances. It adds an operator-style control surface that is scalable and transparent without requiring additional license. The Avaya JEM24 is designed for power users, attendants and receptionists who require greater one-touch access than what the base phone can offer. By adding 24 programmable line or feature buttons with dual red/green LEDs, each module facilitates call management, status monitoring and the acceleration of daily tasks. The JEM24 displays a 4.3-inch color display when used with a J179 and a grayscale display when used with a J169. Three pages of 24 buttons can be displayed by a single linked module; for even more capacity, up to three modules can be connected.
Key Features of Avaya JEM24 Expansion Module
• 24 additional programmable line and feature buttons.
• Dual red/green LED indicators for each button.
• Compatible with Avaya J169 and J179 IP phones.
• 4.3-inch display with 272 x 480 resolution.
• Color display on J179, grayscale display on J169.
• Up to 3 pages of buttons on a single module, 72 total button views.
• Up to 3 JEM24 modules can connect to one phone.
• Brightness controlled from the host phone.
• Powered by the base phone via PoE Class 2 for supported configurations.
• No additional licensing required.
Benefits of Avaya JEM24 Expansion Module
🗹 Give busy users faster access to lines, transfers and frequently used functions.
🗹 Improve visibility of call status with dual-color LEDs and a dedicated button layout.
🗹 Scale a receptionist or attendant desk without replacing the phone system.
🗹 Reduce scrolling and menu hunting during high-volume call handling.
🗹 Match the module display to the connected phone for a cleaner, consistent workspace.
🗹 Expand gradually as call volume grows, with support for multiple modules on one phone.
Specifications
Specifications for Avaya JEM24 Expansion Module (700514337) | New
| Manufacturer | Avaya |
| Manufacturer Part Number | 700514337 |
| Product Name | Avaya JEM24 Expansion Module |
| Product Type | Expansion Module |
| Color | Silver |
| Compatible Phones | Avaya J169 IP Phone, Avaya J179 IP Phone |
| Supported Protocols | SIP, H.323 |
| Programmable Buttons | 24 buttons per module |
| Button Function | Line appearances, feature buttons, autodial, call handling |
| LED Indicators | Dual red/green indicators on each button |
| Display Size | 4.3-inch diagonal display |
| Display Resolution | 272 x 480 pixels |
| Display Type | Color with J179, grayscale with J169 |
| Button Pages | Single module provides 3 pages of 24 buttons; multiple modules provide 1 page each |
| Maximum Modules per Phone | Up to 3 JEM24 modules |
| Power Source | Powered by host phone / PoE; external 5V power required for additional modules beyond supported powered configuration |
| PoE Class | Class 2 on supported host-powered configuration |
| Brightness Control | Adjustable from the connected base phone |
| Customization | Customizable background and screensaver |
| Mounting | Desk stand included; optional wall mount kit available |
| License Requirement | No additional licensing required |
| Weight | 2.00 lb |
| Product Dimensions | 10 x 10 x 6 in |
User Guides
Frequently Asked Questions
Avaya JEM24 Expansion Module
Frequently Asked Questions (FAQ's)
What is the Avaya JEM24 Expansion Module used for?
The JEM24 adds programmable buttons to compatible Avaya J-Series phones, enabling enhanced call handling, speed dialing and extension monitoring.
Which Avaya phones are compatible with the JEM24?
The module is designed for use with compatible Avaya J-Series IP Phones, including select J169 and J179 models.
How many programmable buttons does the JEM24 provide?
The module features 24 programmable buttons with dual-page functionality for additional assignments.
What is dual-page functionality?
Dual-page support allows each button to perform multiple functions, expanding the number of available assignments.
Can the module be used for speed dialing?
Yes. Users can program buttons for one-touch speed dialing to frequently contacted individuals or departments.
Does the JEM24 support Busy Lamp Field monitoring?
Yes. BLF functionality allows users to view extension status and availability.
Is the module useful for receptionists?
Yes. Receptionists and operators often use expansion modules to manage large numbers of extensions and calls.
Can the JEM24 improve call transfer efficiency?
Yes. Programmable buttons allow quick transfers and extension access.
Does the module require separate network connectivity?
No. It connects directly to the compatible Avaya phone.
Can users monitor colleague availability?
Yes. BLF and presence features help users identify available or busy extensions.
Is installation complicated?
No. The module is designed for straightforward installation with compatible Avaya phones.
Can multiple features be assigned to the buttons?
Yes. Buttons can be configured for speed dials, BLF monitoring, call functions and other supported features.
Is the JEM24 suitable for call-intensive environments?
Yes. It is specifically designed for users who manage high volumes of communications.
Can administrative assistants benefit from the module?
Yes. Executive assistants often use expansion modules to efficiently manage multiple contacts and extensions.
Does the module improve productivity?
Yes. Quick access to contacts and communication features helps reduce call handling time.
Is the JEM24 a genuine Avaya accessory?
Yes. The 700514337 is an original Avaya expansion module.
Can the module support enterprise deployments?
Yes. It is commonly used in corporate offices, healthcare facilities, educational institutions and government environments.
Does the JEM24 require additional software?
The module typically operates through the supported Avaya phone and communication platform configuration.
Can users customize button assignments?
Yes. Programmable keys can be configured based on individual workflow requirements.
Why choose the Avaya JEM24 Expansion Module (700514337)?
The Avaya JEM24 provides 24 programmable buttons, extension monitoring, speed dialing capabilities, BLF support and seamless integration with compatible J-Series IP Phones, making it an ideal productivity tool for professionals who manage high call volumes and multiple contacts.