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Avaya 9630G IP Telephone (700405673) | Recertified

Avaya 9630G IP Telephone (700405673) | Recertified

SKU: 700405673
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Individually boxed with handset, ethernet cable and curly cord

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Overview

Overview of Avaya 9630G IP Telephone (700405673) | Recertified

The Avaya 9630G IP Telephone (700405673) is a high-performance, multi-line IP phone designed for critical users who handle high call volumes. The Avaya 9630G provides useful features and capabilities such as a large backlit display, wideband audio, Gigabit connectivity, a 2-way speakerphone, and 24 programmable buttons. Because the user interface is intended to boost productivity, it is an excellent choice for managers, executives, secretaries, and senior sales representatives.


Key Features of Avaya 9630G IP Telephone


Display: 3.8-inch backlit display with adjustable tilt
Call Handling: IP phone with up to six call appearances.
Programmable Feature Buttons: 6 programmable buttons on 4 pages (total of 24 programmable buttons). Each button has dual LEDs (red/green) for line/call status.
Button Module Expansion: Yes, the Avaya SBM24 Button Module is supported. Per phone, up to three SBM24s can be added.
Fixed Feature Buttons: Message, Phone, Contacts, Menu, Call Log, Forward, Headset, Speaker, Mute, Volume
Contextual Soft Keys: 4 buttons
Navigation Keys: 4-way cluster navigational keys with OK button
Ethernet Connectivity: Dual Gigabit Ethernet (10/100/1000) line interface (PC Pass Through & Network Connection)
Speakerphone: Includes high-quality, 2-way speakerphone
Wall-Mountable: Yes, requires optional Avaya 9621/9630/9640/9641/9650 Wall Mount Kit (sold separately)
Headset Port: Yes
Message Waiting Indicator: Yes
Sound Quality: Wideband audio in both handset and headset. Also, handset has built-in volume boost, great for Hearing Impaired.
Audio: Supports both SIP & H.323 protocol; Standards based codec support: G.711, G.726, G.729A/B, G.722 (G.726 is not available in SIP)
Multi-language Support: Supports Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian.
Text Version: Includes English text below the buttons. This model has been discontinued by Avaya and is only available in Refurbished condition.

Requirements and Compatibility

IP Office R6.0 or higher
H.323 version supported by Avaya Communication Manager R3.0 or later
SIP version supported by Avaya Communication R4.0 or later
Powered via 802.3af PoE (Class 2) or local 1151 power supply

Specifications

Specifications for Avaya 9630G IP Telephone (700405673) | Recertified

ManufacturerAvaya
Manufacturer Part Number700405673
Product NameAvaya 9630G IP Telephone
Product TypePhone
AudioWide-band
USBYes
Integrated BluetoothNo
Gigabit SupportIntegrated
2nd Ethernet LineYes
PoE Class2
ProtocolH.323, SIP

User Guides

Avaya 9630G IP Telephone (700405673) User Guide
Avaya 9630G IP Telephone (700405673) Data Sheet

Frequently Asked Questions

Avaya 9630G IP Telephone (700405673)

Frequently Asked Questions (FAQ's)



What is the Avaya 9630G IP Phone?
  • The Avaya 9630G is a high-performance IP phone intended for professionals who manage a large number of calls. It has Gigabit Ethernet capability, a lighted display, and various configurable buttons to boost productivity.
    • What are the key features of the Avaya 9630G?
  • The main features are a 3.8-inch grayscale backlit display, six line appearances, Gigabit Ethernet compatibility, wideband audio, a full-duplex speakerphone, and an integrated headset port.
    • Does the Avaya 9630G support Gigabit Ethernet?
  • Yes, the Avaya 9630G supports Gigabit Ethernet (10/100/1000 Mbps) for fast network connectivity.
    • Is the Avaya 9630G compatible with all Avaya phone systems?
  • It's primarily intended for Avaya Aura Communication Manager and Avaya IP Office systems. The compatibility with different Avaya platforms may vary.
    • Does the Avaya 9630G have a touchscreen?
  • No, the Avaya 9630G features a non-touch, grayscale backlit display for ease navigation.
    • How do I connect my Avaya 9630G to the network?
  • Connect the Ethernet wire to the LAN port on the back of the phone and your network switch or router. If you use Power over Ethernet (PoE), the phone will get power from the network.
    • Does the Avaya 9630G support Power over Ethernet (PoE)?
  • Yes, the Avaya 9630G supports PoE, which eliminates the need for a separate power adapter.
    • Can I use a power adapter instead of PoE?
  • Yes, if PoE is unavailable, you can use a separate Avaya 1151C1 or 1151C2 power adapter (sold separately).
    • How do I reset the Avaya 9630G to factory settings?
  • Press mute, then call 27238# (CRAFT#), followed by clear. The phone will reboot and restore its factory settings.
    • How do I update the firmware on my Avaya 9630G?
  • Firmware upgrades are administered by the Avaya system administrator and are normally sent via the Avaya Communication Manager.
    • How do I set up speed dialing on the Avaya 9630G?
  • Press Contacts, choose a contact, and provide a speed dial number. You may also program speed dial buttons using the system administrator settings.
    • Can I use a headset with the Avaya 9630G?
  • Yes, it features a dedicated headset connector that supports both wired and wireless headsets via an RJ9 connection.
    • How do I access my voicemail on the Avaya 9630G?
  • To enter your voicemail system, press the Message button and then follow the voice prompts.
    • How do I transfer a call on the Avaya 9630G?
  • While on the phone, press the Transfer button, dial the recipient's extension, and then press Complete to complete the transfer.
    • Can I place a call on hold?
  • Yes, pressing the pause button will put the call on pause. To return to the call, press Resume.
    • Why is my Avaya 9630G not turning on?
  • Ensure it is powered by PoE or an AC adaptor. Check the network connection and try another Ethernet cable or port.
    • What should I do if there is no sound on my Avaya 9630G?
  • Check the volume settings, ensuring the handset is correctly connected, and make sure the phone is not muted. If you use a headset, try unplugging and reconnecting it.
    • How do I fix a frozen or unresponsive Avaya 9630G?
  • Try rebooting the phone by unplugging it for 10 seconds and reconnecting it. If the issue persists, perform a factory reset (Mute > 27238# > Clear).
    • Why is my display showing “Discovering” or “Waiting for DHCP”?
  • This implies a network problem. Make sure the phone is linked to a working DHCP server and is properly setup in your Avaya system.
    • Can the Avaya 9630G be wall-mounted?
  • Yes, the phone is wall-mountable using an optional Avaya wall-mount kit.
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