Individually boxed with handset, ethernet cable and curly cord
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The Avaya 700504844 9608 Global IP Phone with Icon Keys is a mid-range corporate VoIP phone designed for front desk employees, call center representatives and knowledge workers who want dependable sound quality and fast access to standard telephone functions. It is a member of the Avaya 9600 Series and has a clear backlit display, wideband audio and icon-based soft keys that make it easy to use for multilingual and international deployments. The 9608 Global model is a versatile option for Avaya Aura and IP Office platforms in both small and large companies because it can operate in SIP or Avaya H.323 environments (depending on firmware and system). Users can quickly access call handling, conferences, transfers and voicemail with this IP phone's eight line/feature keys with dual-color LEDs, three context-sensitive soft keys with icons and a four-way navigation cluster with a big OK button. Natural-sounding hands-free calls are supported by the inbuilt full-duplex speakerphone and a grayscale backlit display offers clear vision in a range of lighting circumstances. Because of its PoE capability, the 9608 Global model requires fewer power bricks and makes desktop wire management easier. Wideband audio is available on both the handset and the headset and it has an integrated headset connection to accommodate wired professional headsets without the need for additional adapters, making it ideal for crowded office settings. This architecture is especially well suited for multilingual offices and international rollouts because icon-based keys eliminate the requirement for specialized button labels.
• Mid-range enterprise IP phone with 8-line appearance/feature buttons, three context-sensitive soft keys and a four-way navigation cluster give users rich call control in a compact footprint.
• Backlit display with icon-based soft keys with a clear, backlit screen and intuitive icon keys simplify usage and reduce training time, especially in multilingual or global environments.
• High-quality wideband audio with wideband-capable handset and headset audio provide clearer, more natural conversations that reduce listening fatigue during long calls.
• Integrated full-duplex speakerphone supports effective hands-free conversations in offices and small meeting spaces without sacrificing clarity.
• Power over Ethernet (PoE) support that PoE capability helps cut down on power bricks and cable clutter, making deployments cleaner and more scalable.
• Headset-ready design with built-in headset port supports wired professional headsets for contact centers and frequent callers without additional hardware.
🗹 Boosts user productivity and call handling efficiency that dedicated line keys, intuitive icons and soft keys let staff manage multiple calls, transfers and conferences quickly with fewer mis-keys.
🗹 Improves call quality and professionalism that wideband audio and a robust speakerphone enhance clarity, supporting better customer interactions and more effective internal collaboration.
🗹 Reduces training and localization overhead that icon-driven soft keys make it easier for users in different regions and languages to adopt the phone with minimal localized labeling.
🗹 Simplifies IT deployment and management that PoE support and a consistent Avaya 9600-series hardware platform help IT standardize on a common handset, reducing complexity and spares.
🗹 Supports changing work styles that the integrated headset port and ergonomic handset design suit both traditional desk-based users and agents who spend long periods on calls.
| Manufacturer | Avaya |
| Manufacturer Part Number | 700504844 |
| Product Name | Avaya 700504844 9608 Global IP Phone with Icon Keys |
| Product Type | IP Phone |
| Series | Avaya 9600 Series IP Deskphones |
| Display | 3.2" x 2.2" (8.2 cm x 5.5 cm) monochrome backlit display |
| Soft keys | 4 context-sensitive softkeys (icon-labeled for global use) |
| Line/feature buttons | 8 physical buttons with dual red/green LEDs; 3 pages (up to 24 programmable/administrative buttons) |
| Fixed feature keys | Phone, Messages, Contacts, History, Home, Headset, Speaker, Volume (up/down), Mute |
| Icon keys / Global labeling | Global model uses icons instead of text for fixed keys and softkeys, suitable for multilingual deployments |
| Audio | Wideband (HD) audio in handset and headset; G.722 codec support |
| Speakerphone | Built‑in full‑duplex speakerphone |
| Handset | Ergonomic, hearing-aid compatible (HAC) handset; supports TTD acoustic coupler |
| Headset support | Built-in RJ‑9 headset port; supports wired headsets; Bluetooth/DECT headsets supported via optional adapters |
| Message waiting indicators | Dual message waiting indicators; 360° IC call alert LED for visual call alerting |
| Ringtones | Rich, classic, and alternate ringtones selectable from phone menu |
| Ethernet interfaces | 2 × 10/100 Mbps Ethernet ports (switch): one line interface and one PC pass‑through port |
| Network protocols | SIP and H.323 protocol support (platform/firmware dependent) |
| Codec support | G.711, G.726, G.729A/B, G.722 (note: G.726 not available in SIP mode) |
| PoE class | IEEE 802.3af Power over Ethernet, Class 1 device (low power) |
| Local power | Optional local AC power adapter (if PoE not used) |
| Expansion modules | Supports up to three Avaya BM12 Button Modules (12- or 24-button expansion units) |
| Platform support | Avaya Aura Communication Manager 6.x+ (H.323), Aura Session Manager 6.x (SIP), and IP Office 8.1+ (H.323) per Avaya docs |
| Languages supported (display) | Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese, Korean, Latin American Spanish, Castilian Spanish, Russian |
| User interface consistency | Common Avaya one‑X style interface across 9600 Series, soft clients, and mobile endpoints |
| Energy efficiency | PoE Class 1 with “sleep mode” for reduced energy consumption |
| Mounting options | Dual‑position desk stand (tilt) and wall‑mount capable |
| Dimensions / weight | Standard 9608 form factor; typically around 8.2" W × 8.6" D × 7.7" H (approx., varies slightly by source) and ~2 lb class desk phone |
| Color | Black (Global/Icon variant) |
