Does the Blackwire C3210 support HD audio?
Yes, it features wideband audio and Dynamic EQ for optimized voice clarity. Is the headset compatible with softphones like Cisco Jabber or Avaya One-X?
Yes, it is compatible with most leading softphone applications, including Cisco and Avaya. Can the mic mute status be visually confirmed?
Yes, the inline control has an LED indicator showing mute status. Does this headset work with Chromebook devices?
It may work with USB-compatible Chromebooks, but full functionality isn't officially guaranteed. Is there an option to upgrade to a stereo version?
Yes, the Blackwire C3220 is the stereo (dual-ear) version of the C3210. Can the headset be used for dictation or voice-to-text?
Yes, it performs well for speech recognition applications thanks to the clear mic. Is the cable replaceable or detachable?
No, the cable is permanently attached and cannot be replaced separately. Does the headset auto-adjust volume levels?
No, volume must be adjusted manually via inline controls or system settings. What is the weight of the headset?
It weighs approximately 87 grams (3.07 ounces), making it very lightweight. Does it support call recording software?
It can be used with call recording software that supports USB audio input. Can it be sanitized for shared use?
Yes, it can be cleaned with alcohol wipes and replacement ear cushions are available. Does the headset support hearing aid compatibility (HAC)?
It does not have an official HAC rating, but the mono design can suit some hearing aid users. Is it compatible with Citrix virtual desktop environments?
Partial compatibility may exist, but performance can vary depending on the VDI setup. Are firmware updates available?
Yes, via the Plantronics Hub desktop software, if updates are released. Is it TAA compliant or suitable for government procurement?
The standard retail model is not TAA compliant; check with Poly for compliant variants. What are the supported audio codecs?
The headset supports wideband and narrowband audio codecs, depending on the host system. Can I replace the foam ear cushion?
Yes, replacement ear cushions are available and easy to install. Can I connect it to a USB hub?
Yes, but direct USB port connection is recommended for optimal performance. Does the microphone rotate up or down?
The boom mic is adjustable and flexible but does not rotate 360°. What’s the difference between the Blackwire C3210 and C3215?
The C3215 is similar but features USB + 3.5mm jack connectivity, while the C3210 is USB-only.