How do I program the buttons on my Avaya Partner MLS phone?
Enter programming mode by pressing Feature followed by 00, then push the button you want to program and enter the feature code. How can I adjust the volume on my Avaya Partner MLS phone?
To alter the volume, press the Volume Up or Volume Down buttons while lifting the handset or during a call. What should I do if there's no dial tone on my Avaya Partner MLS phone?
Ensure that all cables are firmly attached, and that the phone line is operational. If the problem persists, please contact technical support. How do I set up voicemail on my Avaya Partner MLS phone?
To use the voicemail system, hit Intercom followed by 777, then follow the voice prompts to set up your mailbox. Can I use a headset with my Avaya Partner MLS phone?
Yes, attach a compatible headset to the headset jack, which is usually situated on the back of the phone. How do I transfer a call on my Avaya Partner MLS phone?
Press the Transfer button, dial the extension number, and hang up to complete the transfer. How can I place a call on hold?
While on an active call, press the Hold button. To resume, tap the matching line button. How do I initiate a conference call?
While on the phone, hit Conference, dial the second number, and then Conference again to join all parties. What does the message waiting light indicate?
It notifies you of new voicemail messages. How can I adjust the ringer volume?
To adjust the ringer volume, use the Volume Up or Volume Down buttons when the phone is idle. How do I mute a call?
During a call, tap the Mute button to mute your microphone and then again to unmute it. Can I forward calls to another extension?
Yes, to use the Call Forwarding feature, press Feature, then 11, followed by the destination extension number. How do I redial the last number called?
Press the Redial button to automatically dial the last number you called. What should I do if my display is not working?
Check the power connection and make sure the phone is plugged in properly. If the problem persists, contact technical assistance. How do I change the time and date on my phone?
This option is usually adjusted by the system administrator via the phone system's main console. Can I customize the ringtone?
Avaya Partner MLS phones offer limited ringtone personalization possibilities. For information on accessible settings, refer to the user handbook. How do I access the phone's directory?
To access stored contacts, use the Feature button, followed by Directory. What is the function of the Intercom button?
It enables you to call other extensions on your phone system directly. How do I reset my phone to factory settings?
Before doing a factory reset, consult with your system administrator, since it may damage system configurations. How do I access the call log on my Avaya MLS-18D phone?
The Avaya MLS-18D does not provide a standard call log function. To trace calls, try using an external call logging system or consulting your system administrator about available choices. 
Same Day Shipping - Arrives in 3-5 Business Days /returns-icon.jpg){kind=icon}
30-day Returns