Polycom VVX 401 12-Line IP Phone (2200-48400-025) | New-1
Polycom VVX 401 12-Line IP Phone (2200-48400-025) | New-1
HP Poly

Polycom VVX 401 12-Line IP Phone (2200-48400-025) | New

SKU: 2200-48400-025-N
Condition: New

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$79.99
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The Polycom VVX 401 12-Line IP Phone (2200-48400-025) is a mid-range business VoIP phone designed for call-heavy workplaces, office workers and reception teams who require clear audio and effective call handling. It offers a professional desktop calling experience with less training overhead due to its 3.5-inch backlit color display, 12 line appearances, and Polycom HD Voice.

Quick specs

Product Type
IP Phone
Key Expansion Module Max Qty
3
Dialer Location
Base
Conference Call Capability
3-way
Speakerphone
Yes
Programmable Buttons Qty
12

Key Features

  • 12-line SIP business media phone for moderate call volume environments.

  • 3.5-inch backlit color LCD with 320 x 240 resolution for easy navigation.

  • 12 programmable line keys plus 4 context-sensitive soft keys for fast access to features.

  • Polycom HD Voice and Acoustic Clarity for natural, full-duplex conversations.

  • Dual 10/100 Ethernet ports for desk phone and PC passthrough connectivity.

  • Power over Ethernet support for cleaner installations and fewer cables.

  • RJ9 headset port and USB 2.0 support for accessories and expansion use cases.

  • Up to 3-way local conferencing and expansion module support for greater productivity.

Benefits

  • Improves call handling with one-touch access to lines, transfers, and essential phone functions.
  • Helps users sound more professional thanks to HD Voice and noise-reducing audio clarity.
  • Reduces desk clutter and installation complexity with PoE and dual Ethernet pass-through.
  • Speeds up adoption in busy offices because the interface is intuitive and easy to learn.
  • Supports productivity tools like calendars and directory access right from the desktop phone.
  • Offers a scalable business phone platform that can expand with additional key modules when needed.
Manufacturer Polycom
Manufacturer Part Number 2200-48400-025
Product Name Polycom VVX 401 12-Line IP Phone
Product Type IP Phone
Call Services Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold
Key Expansion Module Max Qty 3
Dialer Location Base
Conference Call Capability 3-way
Speakerphone Yes
Programmable Buttons Qty 12
Additional Functions Call timer, Web browser
Main Features Multiple VoIP protocol support, integrated Ethernet switch
VoIP Yes
VoIP Protocols SIP, RTCP, RTP, SRTP, SDP
Voice Codecs G.722, G.729ab, G.711u, G.711a, iLBC, G.722.1, G.722.1c
Lines Supported 12 lines
Quality of Service IEEE 802.1Q (VLAN), IEEE 802.1p, Type of Service (ToS)
IP Address Assignment DHCP, static
Security IEEE 802.1X
Power Over Ethernet (PoE) Support Yes
Network Protocols IP, TCP, TFTP, UDP, HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP
Network Ports Qty 2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Voice Features Comfort noise generation (CNG), voice activity detection (VAD), HD Voice, acoustic echo cancellation (AEC), packet loss concealment (PLC)
Network Features Network Address Translation (NAT), Class 3 PoE
Type LCD display - color
Display Location Base
Diagonal Size 3.5"
Display Resolution 320 x 240 pixels
Backlit Yes
Connections Headset jack / RJ-9 ¦ USB
Hearing Aid Compatible Yes
Cables Included Network cable
Pricing Type Refurbished
Width 7.5 in
Depth 7.1 in
Height 5.9 in
Weight 31.7 oz

Frequently Asked Questions

Polycom VVX 401 12-Line IP Phone (2200-48400-025) | New

What is the Polycom VVX 401 used for?
It is a business IP phone designed for VoIP communication, supporting multiple lines and advanced call management.
How many lines does it support?
It supports up to 12 line appearances, making it ideal for busy professionals and reception roles.
Does it have HD audio?
Yes, it features Polycom HD Voice technology for superior call clarity.
Is it compatible with VoIP systems?
Yes, it supports SIP-based VoIP platforms for broad compatibility.
Does it have a color display?
Yes, it includes a 3.5-inch color screen for intuitive navigation.
Does it support PoE?
Yes, Power over Ethernet is supported for simplified installation.
Can I use a headset with it?
Yes, it supports both wired and USB headsets for hands-free communication.
Does it include a speakerphone?
Yes, it features a full-duplex speakerphone for clear two-way conversations.
Is it suitable for small businesses?
Yes, it is ideal for small to medium-sized business environments.
Does it support Gigabit Ethernet?
Yes, it includes dual Gigabit Ethernet ports for fast network connectivity.
Can it be wall-mounted?
Yes, it supports wall mounting with optional accessories.
Is it easy to set up?
Yes, it offers simple provisioning and user-friendly deployment.
Does it support conferencing?
Yes, it supports multi-party conferencing for team collaboration.
Is it secure?
Yes, it includes enterprise-grade security protocols to protect communications.
Can IT manage it remotely?
Yes, it supports remote provisioning and centralized management.
Does it support call hold and transfer?
Yes, standard call handling features like hold, transfer and forwarding are included.
Is it suitable for reception desks?
Yes, its multi-line capability makes it ideal for reception and front-desk use.
Does it require a power adapter?
A power adapter is optional if PoE is not available.
Is firmware upgradable?
Yes, firmware updates can be applied to maintain performance and security.
Why choose the VVX 401?
It delivers reliable performance, HD audio clarity and efficient multi-line communication—making it a strong choice for modern business environments.
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Polycom VVX 401 12-Line IP Phone (2200-48400-025) | New

Polycom VVX 401 12-Line IP Phone (2200-48400-025) | New

HP Poly

$79.99