Key Features
12-line SIP business media phone for moderate call volume environments.
3.5-inch backlit color LCD with 320 x 240 resolution for easy navigation.
12 programmable line keys plus 4 context-sensitive soft keys for fast access to features.
Polycom HD Voice and Acoustic Clarity for natural, full-duplex conversations.
Dual 10/100 Ethernet ports for desk phone and PC passthrough connectivity.
Power over Ethernet support for cleaner installations and fewer cables.
RJ9 headset port and USB 2.0 support for accessories and expansion use cases.
Up to 3-way local conferencing and expansion module support for greater productivity.
Benefits
- Improves call handling with one-touch access to lines, transfers, and essential phone functions.
- Helps users sound more professional thanks to HD Voice and noise-reducing audio clarity.
- Reduces desk clutter and installation complexity with PoE and dual Ethernet pass-through.
- Speeds up adoption in busy offices because the interface is intuitive and easy to learn.
- Supports productivity tools like calendars and directory access right from the desktop phone.
- Offers a scalable business phone platform that can expand with additional key modules when needed.
| Manufacturer | Polycom |
|---|---|
| Manufacturer Part Number | 2200-48400-025 |
| Product Name | Polycom VVX 401 12-Line IP Phone |
| Product Type | IP Phone |
| Call Services | Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold |
| Key Expansion Module Max Qty | 3 |
| Dialer Location | Base |
| Conference Call Capability | 3-way |
| Speakerphone | Yes |
| Programmable Buttons Qty | 12 |
| Additional Functions | Call timer, Web browser |
| Main Features | Multiple VoIP protocol support, integrated Ethernet switch |
| VoIP | Yes |
| VoIP Protocols | SIP, RTCP, RTP, SRTP, SDP |
| Voice Codecs | G.722, G.729ab, G.711u, G.711a, iLBC, G.722.1, G.722.1c |
| Lines Supported | 12 lines |
| Quality of Service | IEEE 802.1Q (VLAN), IEEE 802.1p, Type of Service (ToS) |
| IP Address Assignment | DHCP, static |
| Security | IEEE 802.1X |
| Power Over Ethernet (PoE) Support | Yes |
| Network Protocols | IP, TCP, TFTP, UDP, HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Voice Features | Comfort noise generation (CNG), voice activity detection (VAD), HD Voice, acoustic echo cancellation (AEC), packet loss concealment (PLC) |
| Network Features | Network Address Translation (NAT), Class 3 PoE |
| Type | LCD display - color |
| Display Location | Base |
| Diagonal Size | 3.5" |
| Display Resolution | 320 x 240 pixels |
| Backlit | Yes |
| Connections | Headset jack / RJ-9 ¦ USB |
| Hearing Aid Compatible | Yes |
| Cables Included | Network cable |
| Pricing Type | Refurbished |
| Width | 7.5 in |
| Depth | 7.1 in |
| Height | 5.9 in |
| Weight | 31.7 oz |
Frequently Asked Questions
Polycom VVX 401 12-Line IP Phone (2200-48400-025) | New
What is the Polycom VVX 401 used for?
How many lines does it support?
Does it have HD audio?
Is it compatible with VoIP systems?
Does it have a color display?
Does it support PoE?
Can I use a headset with it?
Does it include a speakerphone?
Is it suitable for small businesses?
Does it support Gigabit Ethernet?
Can it be wall-mounted?
Is it easy to set up?
Does it support conferencing?
Is it secure?
Can IT manage it remotely?
Does it support call hold and transfer?
Is it suitable for reception desks?
Does it require a power adapter?
Is firmware upgradable?
Why choose the VVX 401?
Polycom VVX 401 12-Line IP Phone (2200-48400-025) | New
HP Poly
