Cisco Desk Phone 9800 Series Key Expansion Module Carbon Black (DP-9800-KEM) | Refresh
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1 Year WarrantyIncludedThe Cisco Desk Phone 9800 Series Key Expansion Module Carbon Black (DP-9800-KEM) is a strong add-on that enhances the call handling capabilities of Cisco 9800 Series IP phones, making it a great option for administrative staff, contact center agents, and receptionists who handle a lot of calls. With 20 physical programmable keys spread across two pages, this elegant, carbon-black expansion module can accommodate up to 40 line or feature keys for improved call control, speed dials, and monitoring. In every lighting condition, line status and call information are clearly visible because to its vivid 5-inch backlit color LCD with a crisp 480 x 800 resolution. The module eliminates the need for extra power supplies by effortlessly connecting via USB to the host phone and drawing power straight from it.
The DP-9800-KEM is a small but sturdy device that easily connects with Cisco models DP-9841, DP-9851, DP-9861, and DP-9871. It provides professional-grade aesthetics and ease for hectic offices that require effective call handling and productivity.
Quick specs
- Product Type
- Expansion Module
- Color
- Carbon Black
- Display
- High-resolution color display
- Programmable Keys
- Provides additional programmable line keys and feature keys
- Key Customization
- Keys can be customized and programmed per user preferences
- Design
- Complements the aesthetic of Cisco 9800 Series IP phones
Key Features
40 Programmable Line and Feature Keys with two pages of 20 physical buttons allow quick access, call monitoring, speed dialing and advanced call control for busy users.
5-Inch Backlit Color LCD Display with crisp 480 x 800 resolution ensures line status, call information and navigation menus are highly visible and easy to read.
USB Powered and Connected with plugs directly into the host phone’s USB port with no external power supply required, simplifying installation and setup.
Compatible with Cisco 9800 Series IP Phones that is designed for use with models DP-9841, DP-9851, DP-9861 and DP-9871, ensuring seamless integration and full feature support.
Compact and Durable Carbon Black Design with sleek, professional appearance and sturdy build quality suited for demanding office and contact center environments.
Plug-and-Play Installation with quick and effortless setup with immediate functionality once connected to a compatible Cisco 9800 Series phone.
Multi-Page Navigation that easily switch between two key pages to accommodate up to 40 unique programmable keys without physical clutter.
Benefits
- Vastly expands call handling capacity, enabling users like receptionists and agents to efficiently manage multiple lines and features without missing important calls.
- The high-resolution backlit LCD delivers clear visual cues for line and call status, reducing user errors and speeding up responses.
- USB power draw from the host phone means no additional cables or power adapters, resulting in tidier workspaces and easier deployments.
- Compact design ensures additional line keys are easily accessible without crowding desk space, facilitating smoother office workflows.
- Guaranteed compatibility and support within the Cisco 9800 Series ecosystem provide consistent performance and a unified user experience.
- Add capability without replacing existing equipment, supporting business growth and evolving call volume demands.
| Manufacturer | Cisco |
|---|---|
| Manufacturer Part Number | DP-9800-KEM-RF |
| Product Name | Cisco Desk Phone 9800 Series Key Expansion Module Carbon Black |
| Product Type | Expansion Module |
| Color | Carbon Black |
| Display | High-resolution color display |
| Programmable Keys | Provides additional programmable line keys and feature keys |
| Key Customization | Keys can be customized and programmed per user preferences |
| Integration | Seamless integration with Cisco Unified Communications platforms like CUCM, Webex Calling, Broadworks |
| Design | Complements the aesthetic of Cisco 9800 Series IP phones |
| Construction | Robust construction, built to Cisco quality standards |
| Compatibility | Compatible with Cisco 9800 Series IP Desk Phones |
Frequently Asked Questions
Cisco Desk Phone 9800 Series Key Expansion Module Carbon Black (DP-9800-KEM) | Refresh
What is the Cisco 9800 Series Key Expansion Module?
Which Cisco phone models are compatible with this expansion module?
How many additional keys does this module provide?
Is the display on the key module backlit or color?
What can the programmable keys be used for?
Can I connect multiple key expansion modules to one phone?
Does the module require external power?
How is the module attached to the phone?
Is it plug-and-play or does it require special configuration?
Can the keys show real-time status of monitored lines?
Is the module compatible with third-party SIP platforms?
What color options are available?
Does the module support localization or different languages?
Is there a touchscreen version of this expansion module?
What is the purpose of the labeling display?
Is it compatible with the Cisco Webex Calling platform?
Does it require a separate firmware upgrade?
Can the keys be used for paging groups or hunt group login/logout?
Is this module wall-mountable with the phone?
Where can I configure the key layout and labels?
Cisco Desk Phone 9800 Series Key Expansion Module Carbon Black (DP-9800-KEM) | Refresh
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