Polycom VVX 401 VoIP Phone
Overview
The Polycom VVX 401 IP phone is a mid-range VoIP phone with a 3.5" color LCD display and twelve line appearances. Designed with the busy office worker in mind, VVX 401 is intuitive to use and stylish to look at. Polycom HD Voice provides exquisite audio, so voices sound clear and natural. The twelve programmable line keys and four context-sensitive soft keys give a powerful yet easy-to-use interface for the connected worker. The speakerphone includes Polycom Acoustic Clarity technology for keeping voices clear, and is full-duplex.
The VVX 401 includes dual Ethernet ports, one for the switch, one for a workstation, with Power over Ethernet compliance, reducing infrastructure expenditure and saving you money. Zero Touch Provisioning makes it easy to integrate and manage this business IP phone. The 401 can be integrated with Microsoft Exchange, so you can have your calendar right at your deskphone. Up to three expansion modules can be added for more programmable keys.
| User Interface Features | Backlit 3.5 in color LCD (320 x 240) resolution Voicemail support1 WebKit-based browser Adjustable base height Single USB port (2.0 compliant) for media and storage applications Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish |
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| Audio Features | Polycom® HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone and the optional headset2 Polycom® Acoustic Clarity™ technology. Providing full-duplex conversations, acoustic echo cancellation and background noise suppressionType 1 compliant (IEEE 1329 full duplex) Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes Codecs: G.711 (A-law and ?-law), G.729AB, G.722.1, iLBC Individual volume settings with visual feedback for each audio path Voice activity detection Comfort noise generation DTMF tone generation (RFC 2833 and in-band) Low-delay audio packet transmission Adaptive jitter buffers Packet loss concealment |
| Headset and Handset Compatibility | Dedicated RJ-9 headset port Hearing aid compatibility to ITU-T P.370 and TIA 504A standards Compliant with ADA Section 508 Subpart B 1194.23 (all) Hearing aid compatible handset for magnetic coupling to hearing aids Compatible with commercially available TTY adapter equipment |
| Call Handling Features | 12 lines (programmable line keys) Shared call/bridged line appearance Busy lamp field Flexible line appearance (1 or more line keys can be assigned for each line extension) Supports compatible USB headsets Distinctive incoming call treatment/call waiting Call timer and call waiting Call transfer, hold, divert (forward), pickup Called, calling, connected party information Local 3-way audio conferencing 1-touch speed dial, redial Remote missed call notification Do not disturb function Electronic hook switch capable Local configurable digit map/dial plan |
| Open Application Platform | WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript Supports Polycom Apps SDK and API for third-party business and personal applications Bundled with Polycom UC Software:Corporate directory access using LDAP Visual conference management Local voice call recording on USB flash drive |
| Network and Provisioning | SIP protocol support SDP IETF SIP (RFC 3261 and companion RFCs) Two-port gigabit Ethernet switch10/100Base-TX across LAN and PC Ports 1000Base-TX available on VVX410 Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation Manual or dynamic host configuration protocol (DHCP) network setup Time and date synchronization using SNTP FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments Provisioning and call server redundancy supported1 QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery Network address translation support for static configuration and “keep-alive” SIP signaling RTCP and RTP support Event logging Syslog Hardware diagnostics Status and statistics reporting IPv4 and IPv6 TCP UDP DNS-SRV |
| Security | 802.1X authentication and EAPOL Media encryption via SRTP Transport layer security Encrypted configuration files Digest authentication Password login Support for URL syntax with password for boot server address HTTPS secure provisioning Support for signed software executables |
| Power | Built-in auto-sensing IEEE 802.3af Power over Ethernet Energy-saving after-hours mode External universal AC adapter (optional), 48VDC 0.3A |
Frequently Asked Questions
Polycom VVX 401 IP Phone with Microsoft Teams (2200-48400-019) | Recertified
What is the Polycom VVX 401 IP Phone with Microsoft Teams?
Is the Polycom VVX 401 compatible with other platforms?
What is the difference between the VVX 401 and other Polycom VVX models?
Does the Polycom VVX 401 require any special software for Teams?
Can I use the Polycom VVX 401 without Microsoft Teams?
How do I set up the Polycom VVX 401?
Can I use the VVX 401 phone with a wireless connection?
Is there a wall mount available for the Polycom VVX 401?
How do I update the firmware on the Polycom VVX 401?
Does the VVX 401 support Bluetooth?
What are the main features of the Polycom VVX 401?
Can I customize the screen layout on the Polycom VVX 401?
How many lines can the VVX 401 handle?
Does the VVX 401 support call transfer and conference calling?
Can I use a headset with the Polycom VVX 401?
Does the Polycom VVX 401 support voicemail?
Can I access my Teams chat messages on the Polycom VVX 401?
What should I do if my Polycom VVX 401 is not registering with Microsoft Teams?
How can I reset the Polycom VVX 401?
Where can I find support for my Polycom VVX 401?
Polycom VVX 401 IP Phone with Microsoft Teams (2200-48400-019) | Recertified
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