Key Features
Dual color displays with 3.5" main IPS LCD (320 x 240) plus 2.4" secondary IPS LCD (240 x 320) for line keys and speed dials.
Supports up to 32 line key assignments via 8 keys on the main screen and 6 keys on the secondary screen (with pagination).
Poly HD Voice with Acoustic Clarity, NoiseBlockAI, and Acoustic Fence for full-duplex, noise-suppressed audio on handset, headset and speakerphone.
Dual Gigabit RJ-45 Ethernet ports with PoE (802.3af Class 4) for high-speed LAN and PC passthrough.
1 x RJ-9 headset port and 1 x USB 2.0 Type-C port for wired and USB headsets, media, storage or future expansion module.
SIP protocol support, 3-way local conferencing and broad interoperability with SIP-hosted services and IP PBX systems.
Integrated Microban antimicrobial protection to inhibit bacteria growth on high-touch phone surfaces.
PoE-enabled plus included 5V PSU for flexible power options in any deployment scenario.
Benefits
- Handle more calls with less effort using dual displays and up to 32 programmable lines, BLFs and speed dials—ideal for reception, sales, and support desks.
- Improve caller experience and comprehension with enterprise-grade audio that removes office noise, echo and distractions on every call.
- Simplify network cabling and reduce port usage with dual Gigabit ports that let your PC share the same drop without sacrificing throughput.
- Support multiple workstyles—wired RJ-9 and USB-C headset options make it easy to standardize on your preferred Poly or third-party headsets.
- Deploy confidently in busy, shared environments with antimicrobial protection that helps maintain a cleaner device surface between cleanings.
- Avoid PoE limitations: the bundled power supply ensures the Edge E400 can be installed wherever you have Ethernet, even if the switch doesn’t deliver power.
| Manufacturer | Poly |
|---|---|
| Manufacturer Part Number | 2200-87835-001, 89B54AA#ABA |
| Product Name | Poly Edge E400 IP Phone with Power Supply |
| Product Type | IP Phone |
| Primary Display | 3.5" color IPS LCD, 320 x 240, 16:9 aspect ratio |
| Secondary Display | 2.4" color IPS LCD, 240 x 320, 9:16 aspect ratio (for BLF/speed dials) |
| Line/Feature Keys | 14 physical line keys (8 main + 6 secondary), up to 44 line key assignments with pagination |
| Soft Keys | 4 context-sensitive soft keys |
| Navigation/Controls | 4-way navigation cluster with center select; home, back, volume +/-, hold, transfer, voicemail, speaker, headset, mute keys |
| Lines/Contacts Capacity | Main display: 8 displayed / 32 supported; secondary: 6 displayed / 12 supported; total 44 |
| Audio Technologies | Poly HD Voice, Poly Acoustic Clarity full-duplex, NoiseBlockAI, Acoustic Fence, comfort noise generation |
| Speakerphone | Full-duplex hands-free speakerphone |
| Headset Support | 1 x RJ-9 dedicated headset port; USB-C headsets; EHS support (electronic hook switch capable) |
| Ethernet Ports | 2 x RJ-45 10/100/1000BASE-T Gigabit Ethernet (LAN + PC) |
| USB Ports | 1 x USB 2.0 Type-C for media, storage, headset, expansion module |
| Wireless / NFC | NFC tag for pairing / provisioning (series feature) |
| Expansion Module | Supports 1 x Poly Edge E Expansion Module (sidecar) |
| Network Power (PoE) | IEEE 802.3af Power over Ethernet, up to 13W max (Class 3/4 depending on sheet) |
| External Power | Included 5V DC PSU (bundle); phone supports external 5V/3A adapter when not using PoE |
| SIP / Protocols | Open SIP; compatible with a wide range of SIP-hosted providers and SIP PBXs |
| Telephony Features | 3-way local audio conferencing; BLF; call hold, transfer, divert, park, pickup; call waiting; speed dial; redial; DND; reverse number lookup via LDAP; SPAM classification (trusted/unknown/SPAM) |
| Languages | Multilingual UI including English, French, German, Italian, Spanish, Portuguese, and more |
| Security | TLS, SRTP, 802.1X, HTTPS secure provisioning (platform-dependent) |
| Antimicrobial Protection | Built-in Microban antimicrobial product protection on high-touch surfaces |
| Energy Efficiency | ENERGY STAR rated |
| Box Contents | Edge E400 phone, handset, handset cord, desk stand, network cable, 5V power supply, docs |
Frequently Asked Questions
Poly Edge E400 IP Phone with Power Supply (2200-87835-001) | Like New
What type of phone system does the Poly Edge E400 support?
Does the phone include a power supply?
How many SIP lines can it support?
Does it support Power over Ethernet (PoE)?
Does it include a color display?
Is it compatible with headsets?
Does it support HD voice quality?
Is it suitable for reception desks?
Does it support call transfers and conferencing?
Does it work with hosted VoIP providers?
Is it easy to deploy in offices?
Can it connect to Gigabit networks?
Does it support firmware updates?
Is it compatible with Microsoft Teams?
Does it include programmable keys?
Is it suitable for enterprise environments?
Does it support call hold and call forwarding?
Is it good for hybrid workplaces?
Can it be wall mounted?
Is it ideal for busy office users?
Poly Edge E400 IP Phone with Power Supply (2200-87835-001) | Like New
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