Plantronics APV-63 Electronic Hook Switch (EHS) Cable (38734-11) | Like New
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1 Year WarrantyIncludedThe Plantronics APV-63 Electronic Hook Switch (EHS) Cable (38734-11) is a useful add-on that enables smooth call control by connecting compatible Plantronics headsets to compatible desk phones. It helps busy teams operate more quickly during high-volume interactions by allowing users to answer and conclude calls remotely, eliminating the need to touch the phone. In offices, contact centers and customer care settings, where productivity, hands-free operation and more seamless workflows are crucial, this EHS cable is particularly useful. Through enhanced headset-to-phone integration, the APV-63 contributes to a more efficient communication system that boosts productivity all day long. Professionals who depend on reliable, uninterrupted call handling will find the Plantronics APV-63 38734-11 to be a wise choice. By reducing cable clutter and improving wireless headset use comfort with electronic hook switch capability, it promotes a neater desk layout. This EHS cable provides a straightforward but significant update to current voice systems for companies seeking to increase call handling speed, employee comfort and workplace responsiveness.
Quick specs
- Product Type
- Electronic Hook Switch
- Color
- Black
- Cable Type
- Shielded multi-conductor cable for voice/control signaling
- Polarity / Wiring
- Standard EHS wiring compatible with Plantronics base station pinout
- Power Requirements
- Powered by desk phone / headset base as required for EHS control
- Operating Temperature
- Commercial: ~0°C to 40°C (typical for telecom accessories)
Key Features
Electronic hook switch functionality for remote answer/end call control from a compatible Plantronics headset.
Designed for seamless integration with supported desk phones and enterprise communication setups.
Helps reduce dependency on the handset, supporting a more efficient hands-free workflow.
Improves agent responsiveness in call centers, reception desks and office environments.
Supports a cleaner, more organized workstation by reducing unnecessary handset interaction.
Built for reliable daily use in business communication environments where uptime matters.
Benefits
- Speeds up call handling by allowing users to answer and end calls directly from the headset.
- Improves productivity in busy phone environments where every second counts.
- Enhances comfort and convenience by supporting true hands-free communication.
- Helps reduce distractions and desk clutter, creating a more professional workspace.
- Makes it easier for teams to stay focused on customers instead of phone controls.
- Offers a cost-effective way to upgrade existing Plantronics headset deployments without replacing the full system.
| Manufacturer | Plantronics |
|---|---|
| Manufacturer Part Number | 38734-11 |
| Product Name | Plantronics APV-63 Electronic Hook Switch (EHS) Cable |
| Product Type | Electronic Hook Switch |
| Color | Black |
| Compatible Headsets | Plantronics wireless and corded headsets that support EHS via APV series adapters (verify model compatibility) |
| Compatible Phones | Select enterprise desk phones that support Plantronics/Poly EHS protocol (consult compatibility list for exact phone models) |
| Interface Type (Phone End) | Proprietary modular connector or vendor-specific plug per phone model (phone-side connector varies by supported phone) |
| Interface Type (Headset/Base End) | 4-pin / 4-conductor connector to Plantronics base station or headset (model-dependent) |
| Controls Supported | Answer call, End call, (may support Hold/Resume depending on phone/headset capabilities) |
| Signaling Method | Electronic hook-switch signaling (EHS) — remote switch closure and signaling to phone via cable interface |
| Cable Length | Typical ~1.5 m (approx. 4.9 ft) — actual length may vary by production batch or region |
| Cable Type | Shielded multi-conductor cable for voice/control signaling |
| Connector Details | Phone-specific modular connector on phone end; proprietary plug to Plantronics base on headset end (check phone adapter variant) |
| Polarity / Wiring | Standard EHS wiring compatible with Plantronics base station pinout |
| Power Requirements | Powered by desk phone / headset base as required for EHS control |
| Operating Temperature | Commercial: ~0°C to 40°C (typical for telecom accessories) |
| Storage Temperature | -20°C to 70°C (typical accessory storage range) |
| Humidity Range | 10% – 90% non-condensing (typical) |
| Regulatory / Safety | RoHS compliant (typical for Plantronics accessories); CE/FCC approvals depend on region and combined device certification |
| Construction / Jacket | Flexible PVC or thermoplastic jacket, strain-relief at connectors |
| Weight | Lightweight accessory; nominal (under 200 g) |
| Typical Use Cases | Contact centers, corporate offices, reception desks, work-from-home setups requiring remote call control |
Frequently Asked Questions
Plantronics APV-63 Electronic Hook Switch (EHS) Cable (38734-11) | Like New
What is the Plantronics APV-63 used for?
What does an EHS cable do?
Is it compatible with Poly and Plantronics headsets?
Can it improve workplace mobility?
Is it suitable for office environments?
Does it require additional software?
Is installation complicated?
Can it work with desk phones?
Does it support remote call answering?
Can calls be ended remotely as well?
Is it useful for call center employees?
Does it help reduce desk interruptions?
Is it durable for daily business use?
Can IT teams deploy it easily?
Does it support unified communications environments?
Can it improve productivity?
Is it compact and easy to manage?
Does it require external power?
Is it compatible with multiple phone models?
Is it future-proof?
Plantronics APV-63 Electronic Hook Switch (EHS) Cable (38734-11) | Like New
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