HP Poly
HP Poly APV-63 Electronic Hook Switch (85R01AA) | Recertified
SKU:
85R01AA
Condition:
Recertified
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1 Year WarrantyIncludedThe HP Poly APV-63 Electronic Hook Switch (85R01AA) is an electronic hookswitch, or EHS, cable that links compatible Avaya desk phones to HP Poly wireless headset systems. Office workers may manage calls without reaching for the phone base due to the wireless headset's remote call answer and end controls. In compatible deployments, the APV-63 EHS cable, also known as Poly part number 38734-11, replaces the previous APV-62 variant and does away with the requirement for a mechanical HL10 handset lifter. For Avaya desk-phone environments that need dependable cordless call control, this TAA-compliant Poly headset accessory is a useful alternative.
Quick specs
- Product Type
- EHS Adapter
- Color
- Black
- Former product / replaced part
- APV-62, Poly part 38734-01
- Compliance
- TAA compliant
- Product weight
- Approximately 0.25 lb.
- Ring alert function
- Delivers compatible desk-phone ring alerts to the wireless headset
Key Features
Enables remote answer, end and call-control functionality from a compatible Poly wireless headset.
Designed primarily for supported Avaya desk phones and may support additional phone platforms where compatibility is confirmed.
Eliminates the need for a Poly HL10 mechanical handset lifter in compatible phone installations.
Replaces the legacy Poly APV-62 EHS cable.
Supports compatible HP Poly and Plantronics CS500 Series, Savi Series and selected Voyager Office wireless headset systems.
Allows compatible headset users to receive desk-phone ring alerts in the headset.
Integrates through the phone’s electronic headset interface and the compatible wireless-headset base.
TAA-compliant configuration for applicable government and regulated-procurement requirements.
Compatible Avaya phone families include select 1400, 1600, 2400, 5400, 6400, 9400, 9500, 9600 and J100 Series desk phones.
May require compatible desk-phone firmware or additional adapter components for certain Avaya and Poly headset combinations.
Benefits
- Lets users answer and end Avaya desk-phone calls from a compatible wireless headset, supporting greater mobility around the workspace.
- Reduces missed-call risk by delivering compatible desk-phone ringing alerts to the headset.
- Removes the moving parts and desk clutter associated with a mechanical handset lifter.
- Improves workflow for reception staff, contact-center agents, executives and other high-call-volume professionals.
- Helps organizations extend the value of existing Avaya desk phones and Poly wireless headset investments.
- Provides a direct upgrade path for installations currently using an APV-62 EHS cable.
- Supports a cleaner, more reliable call-control setup when the phone, headset, cable and firmware are confirmed as compatible.
| Manufacturer | HP |
|---|---|
| Manufacturer Part Number | 85R01AA, 38734-11 |
| Product Name | HP Poly APV-63 Electronic Hook Switch |
| Product Type | EHS Adapter |
| Color | Black |
| Primary application | Electronic remote call control between a compatible Avaya desk phone and compatible HP Poly wireless headset base |
| Former product / replaced part | APV-62, Poly part 38734-01 |
| Compliance | TAA compliant |
| Product weight | Approximately 0.25 lb. |
| Call-control functions | Remote answer and end call control from the compatible wireless headset |
| Ring alert function | Delivers compatible desk-phone ring alerts to the wireless headset |
| Handset-lifter requirement | Eliminates the need for a separate Poly HL10 mechanical handset lifter in compatible deployments |
| Online indicator compatibility | Supports compatibility with the Plantronics/Poly On-Line Indicator accessory |
| Primary desk-phone platform | Avaya desk phones |
| Additional desk-phone support | May support other desk-phone manufacturers only where the phone, headset, firmware, and EHS interface are confirmed compatible |
| Compatible wireless headset families | Poly/Plantronics CS500 Series, Savi Series, and compatible Voyager Office headset systems |
| CS500 Series compatibility | CS510, CS520, CS530, CS540, and applicable XD variants |
| Savi Series compatibility | Savi W710, W720, W730, W730-M, W740, W740-M, W745, Savi 7210, 7220, 7310, 7320, 8210, 8220, 8245, and applicable Microsoft variants |
| Voyager Series compatibility | Voyager 4210 Office, 4220 Office, 4245 Office, Voyager 5200 Office, and applicable Microsoft variants |
| Avaya 1400 Series compatibility | 1408 and 1416 |
| Avaya 1600 Series compatibility | 1608 and 1616 |
| Avaya 2400 Series compatibility | 2410 |
| Avaya 4600 Series compatibility | 4621, 4622, 4625, and 4630 |
| Avaya 5400 Series compatibility | 5410 |
| Avaya 6400 Series compatibility | 6416D+M and 6424D+M |
| Avaya 9400 Series compatibility | 9404, 9406, and 9408 |
| Avaya 9500 Series compatibility | 9504 and 9508 |
| Avaya 9600 Series compatibility | 9608, 9611, 9620, 9620L, 9621, 9630, 9640, 9641G, 9650 and 9670 |
| Avaya J100 Series compatibility | J139, J159, J169, J179 and J189 |
| 2400 / 5400 firmware requirement | Avaya 2400 and 5400 Series phones require firmware version 4.0 or later |
| CS headset installation note | Certain CS-headset deployments require Poly adapter cable 40287-13 between the APV-63 and the phone |
| Phone connection | Connects to the compatible Avaya phone’s headset/EHS interface |
| Headset connection | Connects to the compatible Poly wireless headset base |
| Connector types | Proprietary EHS interface connectors; connector dimensions are not separately published |
| External power requirement | No separate external power requirement is published for the cable; it operates as an interface accessory within the compatible phone/headset system |
| Included components | APV-63 EHS cable |
Frequently Asked Questions
HP Poly APV-63 Electronic Hook Switch (85R01AA) | Recertified
What is the HP part number for the APV-63?
HP identifies the APV-63 Electronic Hookswitch TAA with part number 85R01AA.
What does an electronic hook switch do?
An electronic hook switch allows a compatible wireless headset system to electronically control the desk phone’s off-hook and on-hook states. This enables remote answering and ending of calls without physically lifting the handset.
Is APV-63 designed for Avaya phones?
Yes. HP’s current installation documentation specifically identifies APV-63 as the EHS cable for supported Avaya desk phones.
Does APV-63 work with the Avaya 9508?
Yes. The Avaya 9508 is included in HP’s supported-phone list for APV-63.
Is the Avaya 9608 supported?
Yes. HP lists the Avaya 9608 among the APV-63 compatible desk phones.
Can it be used with the Avaya 9611?
Yes. The Avaya 9611 is listed in HP’s current APV-63 compatibility information.
Does APV-63 support the Avaya 9641G?
Yes. HP explicitly includes the Avaya 9641G in the supported model list.
Can it work with Avaya 1408 and 1416 phones?
Yes. Both the Avaya 1408 and 1416 are listed as compatible with APV-63.
Is the Avaya 1608 supported?
Yes. HP lists the 1608 as a supported Avaya desk phone for the APV-63 configuration.
Does the APV-63 require a handset lifter?
No. Its purpose is to provide electronic hook-switch control, eliminating the need for a compatible mechanical handset lifter in supported setups.
Can I answer calls from my wireless headset?
Yes. With a supported Avaya phone and compatible Poly wireless headset system, the APV-63 enables remote call-answer functionality.
Can I also end calls from the headset?
Yes. Electronic hook-switch control allows supported headset systems to place the desk phone back on-hook when the call is ended.
Which Poly headset systems can use APV-63?
HP lists compatible products across professional Poly wireless headset families, including examples from the Savi and CS500 ranges. Compatibility depends on the exact headset/base model and Avaya phone.
Does the cable connect directly to the headset?
The APV-63 normally connects to the wireless headset base, not directly to the wearable headset. HP’s diagram shows the EHS cable connected between a Poly/Plantronics base and the Avaya desk phone.
Are special headset-base settings required?
They can be. HP documents specific listening-volume, configuration-switch, and speaking-volume settings for supported headset bases. Settings can vary by headset system and desk-phone model.
Is software required to use APV-63?
Normal desk-phone EHS operation is primarily a hardware connection between the compatible Poly base and Avaya phone. The exact setup requirements depend on the phone and headset system.
Should the Avaya phone be disconnected during installation?
HP instructs installers to disconnect the network cable from the desk phone while installing the EHS cable. The phone can then be reconnected after the cable is properly installed.
Can an online indicator be connected?
Yes. HP’s APV-63 installation guide shows an optional Poly Online Indicator accessory that can be connected in supported configurations. It may be sold separately.
Is APV-63 compatible with every Avaya telephone?
No. Compatibility is model-specific. HP publishes an explicit list of supported models, so buyers should confirm their exact Avaya phone and Poly headset system before ordering.
What should I verify before purchasing an APV-63?
Confirm the Avaya phone model, Poly/Plantronics headset base model, EHS support, and required base configuration. Matching both ends of the connection is essential because an APV-63 may fit one supported Avaya/Poly combination but not another.
HP Poly APV-63 Electronic Hook Switch (85R01AA) | Recertified
HP Poly
$29.99