Avaya IP500 V2A Control Unit (700514867) | New
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1 Year WarrantyIncludedThe Avaya IP500 V2A Control Unit (700514867) is the primary hardware platform for Avaya IP Office and Avaya Cloud Office hybrid deployments, which are intended to provide small and midsize enterprises with dependable voice, unified communications and contact center capability. It serves as the main call processing engine, integrating SIP trunking, voicemail, conferencing, mobility and digital, analog and IP endpoints into a single, scalable chassis. With this modular PBX management unit, you can add extension modules and licenses as your company grows, allowing you to start with a modest user base and grow to hundreds. Compared to previous IP500 versions, the IP500 V2A's higher processing power, more memory and greater resilience are all part of its high availability engineering, which helps guarantee consistent uptime and crystal-clear audio quality. It is a cost-effective upgrade path for organizations upgrading their telephony without replacing all endpoints at once because of its adaptable design, which supports mixed environments—legacy digital phones, analog lines and modern IP handsets. The Avaya IP500 V2A Control Unit is perfect for multi-site businesses, call-intensive workplaces and organizations that rely on reliable business communications since it simplifies administration and supports remote and hybrid work.
Quick specs
- Product Type
- Control Unit
- Form Factor
- External chassis, stackable, 2U rack mount compatible
- Dimensions (H x W x D)
- 73mm x 445mm x 365mm
- Weight
- 4kg maximum (fully loaded)
- Base Card Slots
- 4 slots (slots 1-4 left to right) for IP500 base cards
- External Expansion Modules
- Up to 12 total (8 integrated + 4 additional ports)
Key Features
Centralized PBX Control Platform hosts Avaya IP Office / IP Office Server Edition for unified voice and UC services.
Hybrid IP, Digital and Analog Support connects IP phones, digital handsets and analog devices in one unified system.
Scalable Modular Architecture accepts expansion cards and external modules to add users, trunks and features as needed.
SIP Trunking and VoIP Ready supports SIP trunks for cost‑efficient calling and integration with modern carriers.
Enhanced Performance Hardware with improved processor and memory over previous IP500 versions for smoother call handling.
Resilience and Redundancy Options can participate in distributed and resilient IP Office designs for higher uptime.
Integrated Voicemail and Conferencing supports embedded voicemail or external voicemail applications and audio conferencing.
Flexible Deployment Models suitable for on‑premises, hybrid and multi‑site branch deployments with centralized control.
Benefits
- Protects Existing Investments that Hybrid support lets you keep legacy Avaya digital sets while rolling out new IP phones.
- Grows with Your Business that modular design and licensing allow you to start small and scale capacity without forklift upgrades.
- Reduces Telephony Costs that SIP trunking, IP networking and centralized call routing help lower monthly carrier and maintenance expenses.
- Improves Customer Experience that reliable call handling, auto attendant and voicemail routing help ensure customers reach the right person faster.
- Enables Hybrid and Remote Work that IP extensions and softphone support make it easier to connect home and remote workers securely.
- Simplifies Management that centralized administration tools reduce IT workload and make adds, moves and changes faster and less error‑prone.
- Supports Business Continuity that resilient configurations minimize downtime so critical voice services stay available even during disruptions.
| Manufacturer | Avaya |
|---|---|
| Manufacturer Part Number | 700514867 |
| Product Name | Avaya IP500 V2A Control Unit |
| Product Type | Control Unit |
| Form Factor | External chassis, stackable, 2U rack mount compatible |
| Dimensions (H x W x D) | 73mm x 445mm x 365mm |
| Weight | 4kg maximum (fully loaded) |
| Base Card Slots | 4 slots (slots 1-4 left to right) for IP500 base cards |
| Expansion Interconnect Ports | 8 integrated ports + up to 4 additional via 4-Port Expansion base card |
| External Expansion Modules | Up to 12 total (8 integrated + 4 additional ports) |
| SD Card Slots | 2 slots (1x required System SD card, 1x optional) |
| LAN Ports | 2 x Full duplex 10/100 Mbps managed layer 3 Ethernet switch |
| Additional Ports | Music on-hold port, DTE port, external relay switch (door entry), WAN port |
| Power Supply | 100-240V AC, 50/60Hz, Maximum 1.7A |
| Operating Temperature | 5°C to 40°C |
| Operating Humidity | 10% to 95% (non-condensing) |
| Storage Temperature | -40°C to 70°C |
| Service Life | At least 10 years (subject to operating conditions) |
| Voice Compression Channels | Up to 148 channels using IP500 VCM and Combination cards |
| Voicemail Channels | Maximum 40 for Voicemail Pro/TAPI WAV (Embedded Voicemail: up to 6) |
| Conference Parties | 128 total (maximum 64 per conference) |
| Compatible Software | IP Office 11.1 and higher (Basic, Essential, Preferred, Subscription Editions) |
| Supported Base Cards | Digital Station 8A, Analog Phone 2/8, Combination ATM V2, ETR 6, TCM 8, VCM 32/64 V2, Unified Comms Module V2, 4-Port Expansion |
| Trunk Daughter Cards | IP500 ATM 4, ATM 4 V2, PRI 1, PRI 2 |
| Phone Compatibility | Avaya 1400, 2400, 5400, 6400, 9500 digital phones; 1600, 4600, 5600, 9600 IP phones |
| Deployment Options | On-premises, hybrid, multi-site, resilient clustering |
| Rack Mounting | Optional 19-inch rack mounting kit |
| Wall Mounting | Optional wall mounting kit for smaller configurations |
| Power Cord | Included |
| System SD Card | Required (not included) |
Frequently Asked Questions
Avaya IP500 V2A Control Unit (700514867) | New
What is the Avaya IP500 V2A Control Unit used for?
Which businesses is the IP500 V2A best suited for?
Does it support IP phones?
Can I use existing analog lines and phones?
Is SIP trunking supported?
Can the system scale as my business grows?
Does it support voicemail and auto-attendant features?
Is it suitable for remote workers?
Can it be integrated with existing networks?
Is the IP500 V2A secure?
Does it support unified communications?
How is the system managed?
Does it support call recording?
Is this unit backward compatible with older IP Office systems?
Does it require proprietary cabling?
Can it support multiple sites?
Is it suitable for contact center use?
Does it include power supply?
Is this an on-premise solution?
Who should buy the Avaya IP500 V2A Control Unit?
Avaya IP500 V2A Control Unit (700514867) | New
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