Polycom's VVX Series: How to Handle Conference Call Attendees

Conference calls are a vital tool for modern business communication. But with multiple participants, keeping things organized and under control can be a challenge. If you use a Polycom VVX Series phone, you're in luck! These powerful devices come equipped with features that allow you to effectively manage conference call attendees, ensuring smooth and productive meetings.

This guide will equip you with the knowledge to master conference call management on your Polycom VVX phone. We'll delve into features like:

• Mute Participants: Background noise can disrupt the flow of a conference call. The mute function allows you to silence individual participants, ensuring only those actively speaking are heard.

• Hold Participants: Need to address something privately or take a quick break? Putting a participant on hold keeps them connected to the call without them being able to hear (or disrupt) the conversation.

• Remove Participants: Accidentally dialed the wrong number? No problem! The remove participant feature allows you to disconnect a specific attendee from the conference call.

Taking Control: How to Manage Participants on Your VVX Phone

Before you dive in: It's important to note that the Conference Management feature might need to be enabled by your system administrator. If you're unsure, reach out to your IT department.

1. Initiate a Conference Call: Start your conference call as usual on your Polycom VVX phone.

2. Access the Manage Menu: Once you have multiple participants in the call, locate the "Manage" softkey on your phone. This key may have a different label depending on your specific VVX model.

3. Select a Participant: Navigate through the list of participants on the screen and highlight the attendee you want to manage.

4. Manage Away! Now you'll see options to mute, hold, remove, or view information about the selected participant. Choose the appropriate action based on your needs.

Mastering Conference Calls with Your VVX Series Phone

By utilizing the conference call management features on your Polycom VVX phone, you can ensure your meetings are streamlined and focused. Muting background noise, placing participants on hold, and removing unwanted attendees allow you to maintain control and keep the conversation on track.