What type of headset is the Sennheiser SH 350?
It is a binaural (dual-ear), wired headset designed for professional office and call center use. What kind of microphone does the SH 350 have?
It features a noise-canceling boom microphone that reduces background noise for clear communication. Does the SH 350 have in-line volume control?
No, the SH 350 does not have in-line volume control, but volume can be adjusted through the connected device. What is the weight of the Sennheiser SH 350?
It weighs approximately 90 grams, making it lightweight for all-day use.Does the SH 350 support stereo sound?
While it has dual earpieces, the sound is optimized for voice clarity rather than stereo music playback. What type of connection does the SH 350 use?
It uses a standard quick-disconnect (QD) connector, which requires an adapter for different devices. Can the SH 350 be used with a computer?
Yes, but you need a QD-to-USB adapter to connect it to a PC or Mac. Is the SH 350 compatible with desk phones?
Yes, it works with most corded office phones, but a compatible QD adapter may be needed.Can the SH 350 be used with mobile phones?
Yes, with a QD-to-3.5mm adapter for smartphones with a headphone jack. Does the SH 350 work with VoIP applications like Zoom or Microsoft Teams?
Yes, when connected via a USB adapter, it can be used for VoIP calls and virtual meetings. Does the SH 350 have active noise cancellation (ANC)?
No, it has passive noise cancellation through its closed-ear design and noise-canceling microphone. Is the microphone adjustable?
Yes, the boom microphone is flexible and can be positioned for optimal voice pickup. Can the microphone be muted?
Yes, some QD adapters include a mute button, or you can mute through your phone or computer settings. Does the SH 350 have cushioned ear pads?
Yes, it features soft foam ear cushions for comfort.Is the headband adjustable?
Yes, the headband is adjustable for a comfortable fit. Why is my microphone not working?
Ensure the QD adapter is properly connected, and check the microphone settings on your device. How do I clean the headset?
Use a dry cloth for the headset and a mild alcohol wipe for the ear cushions.Can the ear cushions be replaced?
Yes, replacement ear cushions are available from Sennheiser. What should I do if there is no sound?
Check the connection, ensure the volume is up on your device, and test with another QD adapter if possible. What is the warranty on the SH 350?
The SH 350 comes with a 2-year limited warranty from Sennheiser.