Plantronics APC-82 EHS Adapter (201081-01, 8H981AA) | New

Plantronics APC-82 EHS Adapter (201081-01, 8H981AA) | New

SKU: 201081-01-N
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Overview

Overview of Plantronics APC-82 EHS Adapter (201081-01, 8H981AA) | New

The Plantronics APC-82 EHS Adapter (201081-01) is a high-quality electronic hook switch that enables smooth remote call management between specific Cisco IP phones and Plantronics wireless headsets. With this adapter, users can answer and end calls directly from their headset with a single touch, which eliminates the need for a mechanical HL10 handset lifter and simplifies communication in busy office settings. The APC-82 works with Plantronics CS500, Savi 700, Savi 8200 and Savi Office series headsets, as well as Cisco IP phone models 8941, 8945, 8945G, 8946, 8965 and 8965G. It offers a dependable and effective solution for unified communications.


Key Features of Plantronics APC-82 EHS Adapter


• Remote One-Touch Call Control that answers and end calls conveniently from your Plantronics wireless headset, enhancing workflow and mobility.

• Eliminates Mechanical Lifters that no need for an HL10 handset lifter, reducing desk clutter and mechanical points of failure.

• Wide Compatibility that works with Plantronics CS500, Savi 700, Savi 8200, Savi Office and Voyager Legend CS headsets, as well as Cisco IP phone models 8941, 8945, 8945G, 8946, 8965 and 8965G.

• Plug-and-Play Installation with simple setup with included connectors for online indicator (OLI) lights and easy integration with existing systems.

• Reliable Performance that is designed for professional environments

• Compact and Durable with small form factor keeps your workspace organized and withstands daily office use.


Benefits of Plantronics APC-82 EHS Adapter


🗹 Enables hands-free call management, allowing users to multitask and move freely around the office without missing calls.

🗹 Streamlines communication by providing instant call control from the headset, improving workflow efficiency.

🗹 Eliminates the need for bulky mechanical lifters, keeping workspaces neat and professional.

🗹 Broad compatibility with popular Cisco IP phones and Plantronics wireless headsets ensures seamless deployment across your organization.

🗹 Durable construction and simple installation minimize maintenance and support costs.

Specifications

Specifications for Plantronics APC-82 EHS Adapter (201081-01, 8H981AA) | New

ManufacturerPlantronics
Manufacturer Part Number201081-01, 8H981AA
Product NamePlantronics APC-82 EHS Adapter
Product TypeEHS Adapter
Compatible Cisco PhonesCisco 8941, 8945, 8945G, 8946, 8965, 8965G
Connector TypeMale-to-Male
ColorBlack
Product Dimensions7 x 5 x 2 inches
Item Weight4 ounces (approx. 0.25 pounds)
FeaturesEliminates need for HL10 lifter, includes connector for online indicator (OLI) lights, plug-and-play installation
Unit Count1
FunctionalityAllows remote answering/hang-up, call alerts when away from desk, automates call handling
Compatible Headset SeriesPlantronics CS500 (CS510, CS520, CS530, CS540), Savi 700 (W710, W720, W730, W740, W745), Savi 8200 (W8210, W8220), Savi Office (WO100, WO200, WO300, WO350), Voyager Legend CS B335
PurposeEnables remote one-touch answer/end call control for Plantronics wireless headsets


User Guides

Plantronics APC-82 EHS Adapter (201081-01, 8H981AA) Data Sheet

Frequently Asked Questions

Plantronics APC-82 EHS Adapter (201081-01, 8H981AA)
Frequently Asked Questions (FAQ's)



What is the Plantronics APC-82 EHS Adapter?
  • By connecting your Plantronics wireless headset to specific Cisco IP phones, you can use an electronic hook switch (EHS) adapter to answer and finish calls remotely from the headset without having to lift the phone.
    • Which Cisco phone models are compatible with the APC-82?
  • It is compatible with Cisco IP phone models 8941, 8945, and 8945G.
    • Which Plantronics headsets work with the APC-82?
  • Compatible headsets include the Plantronics CS500-series (CS510, CS520, CS530, CS540), Savi series (WO100, WO200, WO300, WO350, W710, W720, W730, W740, W745), and Voyager Legend CS.
    • What are the main benefits of using the APC-82 EHS Adapter?
  • Enables remote call answer/end, removes the requirement for a mechanical handset lifter, gives call notifications through headset beeps, and automates call handling for more productivity.
    • How do I install the APC-82 EHS Adapter?
  • Attach one end of the cable to the headset base and the other end to the Cisco phone's EHS connector. You don't need a handset lifter.
    • Do I need a handset lifter if I use the APC-82?
  • No, by electrically managing the phone's hook switch, the APC-82 eliminates the requirement for a mechanical handset lifter.
    • What happens when I receive a call with the APC-82 connected?
  • A beep will sound in your headset, and you can push the talk button to respond or end the call.
    • Can I use the APC-82 with phones other than Cisco 8941, 8945, and 8945G?
  • No, a different EHS adapter (such the APU-71) is needed for other Cisco models, such as the 8961, 9951, or 9971.
    • Does the APC-82 work with corded headsets?
  • No, it's made exclusively to work with certain Plantronics wireless headset systems.
    • What is the part number for the APC-82 EHS Adapter?
  • 201081-01 is the Plantronics part number; it might alternatively be identified as HP part #8H981AA.
    • What should I do if my headset does not answer calls remotely after installation?
  • Verify that the headset connector on the phone is turned on for EHS functioning, double-check all connections, and confirm compatibility.
    • How do I activate the EHS feature on my Cisco phone?
  • The EHS feature is activated by default on the majority of compatible Cisco phones. If not, refer to the user handbook or settings on your phone to activate your headset and EHS.
    • Can I use the APC-82 with Polycom or other non-Cisco phones?
  • No, the APC-82 is made especially for a few Cisco models. Different EHS cables are needed for Polycom and other brands.
    • What is the difference between an EHS cable and a handset lifter?
  • While handset lifters physically raise the phone's handset to answer or finish calls, EHS cables offer electronic remote call control.
    • Does the APC-82 require any additional software or programming?
  • For Cisco phones that are indicated as compatible, no extra software is needed—just plug and play. Programming might be required for other brands, but not for the Cisco-equipped APC-82.
    • Will the APC-82 work with older Plantronics wireless headsets?
  • Only if the headset is listed as compatible (CS500-series, Savi, Voyager Legend CS). Older models may not be supported.
    • Can I use the APC-82 with multiple headsets at once?
  • No, it is intended to be used with a single compatible phone and a single wireless headphone base.
    • What should I do if calls drop or the headset does not respond?
  • Make sure the EHS port is enabled, verify connections again, then restart the phone. If problems continue, speak with technical support.
    • Does the APC-82 affect call audio quality?
  • No, it doesn't affect the headset's sound quality; rather, it's made to preserve crystal-clear audio.
    • Where can I find support or troubleshooting help for the APC-82?
  • Visit Plantronics/Poly support resources online or speak with the vendor of your phone or headset. Technical support lines and retailers can also help.
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    Ratings & Reviews

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    Works Perfectly

    by

    Works perfectly and makes my office phone much less annoying!
    Works well with my Plantronics Savi WO100.

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    Great alternative to the Handset Lifter

    by

    Use this with a Plantronics CS540 and on a Cisco 8945 VoIP phone. Great alternative to the Handset Lifter (that does not work great with Cisco phones). No issues with this product what so ever

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